TB 10-3930-660-14
e. Accident damage unless caused by failure of a
d. WARCO Responsibilities.
warranted item,
The WARCO:
f. Acts of God.
(1) Establishes local procedures to control and
g. The Government's use of unapproved supplies.
handle Warranty Claim Actions (WCAS).
(2) Receives, verifies, administers, processes
h. Misuse or abuse of supplies.
and distributes WCAS.
(3) Acts as the point of contact for the TACOM
i. Subversion, riots, vandalism, sabotage or fire/ex-
and the Army field units.
plosion from sources external to the warranty items.
(4) Controls shipments of items for warranty
j. Failure to perform proper maintenance or service.
work.
(5) Reports on WCAs.
8. Claim Procedures.
e. Army Oil Analysis Program (AOAP). The
a. The procedures for reporting Warranty Claim Ac-
manufacturers lubrication and service intervals must be
tions (WCAS) are for all levels of maintenance operating
followed. Only after the warranty has expired will AOAP
under the Standard Army Maintenance System (SAMS).
apply to this equipment, unless oil sample results indi-
WCAS are processed on DA Form 5504 and DA Form
cate the oil and filter of an assembly should be changed
5504-1. For those units not operating under SAMS, use
"PRIOR" to the manufacturer's service interval. Sam-
DA Form 2407 and DA Form 2407-1 in accordance with
pling intervals for AOAP will be published in TB 43-0210.
DA PAM 738-750 and AR 700-139 and this TB. The DA
Form 2407 (or other service form) must show the serial
f. Alterations/modifications. Alterations and
number, contract number, date of manufacture, UIC,
modifications to the end item shall not be made unless
description of failure and repairs made, all parts used,
authorized or directed in writing by the U.S. Army Tank-
and labor. Labor hours will be clearly identified as
Automotive Command, AMSTA-MVM, Warren, Ml
military, civilian, or contract civilians. Also, be sure to
48397-5000.
print your name, telephone number and the shipping
document number in block 16a of DA Form 2407 and
6. Warranty Data Plate.
block 24a on DA Form 5504.
(1) All vehicles will have a warranty data plate.
b. The contractor shall reimburse the Government
The contractor is required to mount this data plate within
by submitting monies monthly to TACOM, ATTN:
clear view of the operator.
AMSTA-EFD, identified by claim number, Unit Identity
Code (UIC) of each claim, date of each claim, total dol-
(2) When the vehicle is received, the owning
lars (broken out between parts and labor) and contract
unit should locate the warranty data plate and check the
number(s). Checks shall be made payable to "Finance
warranty start date with the date shown on the applicable
and Accounting Officer, USATACOM."
DD Form 250. If these dates differ, disregard the data
plate. The date shown on the DD Form 250 is the date
c. The contractor has the right to inspect any defec-
to be used as a warranty start date.
tive supplies, wherever located, within 30 days of
notification of warranty claim, for the purpose of evaluat-
7. Nullification. Warranty provisions do not apply to
ing the cause of or the existence of the defect(s). If t he
defects or failures resulting from:
contractor does not choose to inspect the supplies within
the 30 day period, the Government will dispose of defec-
a. Improper Government installation, operation, or
tive supplies. The above information does not relieve the
maintenance of item(s) under warranty.
contractor of his responsibility to immediately initiate the
warranty corrective action when notified by the Govern-
b. Unauthorized Government modification and/or
ment of a warranty claim. Also, such inspection does not
repair.
preclude the Government from immediately initiating
correction.
c. Failure to perform scheduled maintenance or
services.
d. Combat damage.
4