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c. Test and Measuring Criteria and Methods for Acceptance Testing. The test and measurement criteria and
methods for acceptance testing may be found in GSS report titled, Test Plan, First Article.
7. NULLIFICATION.
Failure to perform operation and maintenance in accordance with the applicable technical manuals and maintenance
allocation chart may be cause for the nullification of the warranty. If a failure is determined to be the result of a
modification and/or repair performed by any organization other than GSS, the warranty responsibilities are terminated for
the modified item.
a. Exceptions to Warranty. The warranty does not apply to repair or replacement required to restore the unit to
operation in the following instances:
(1) Expendable Items. Expendable items such as filters, gaskets, lubricants, fluids, and items replaceable due
to normal service requirements.
(2) Combat Damage. Combat damage and liability for loss, damage, or injury to third parties or consequential
damage.
b. Abuse Determination and Avoidance. When damage to warranted items is not obvious, but suspected to be the
result of abuse, the activity responsible for the equipment shall carefully document the nature, extent, probable cause,
and estimated time and place of occurrence of the damage. The documented data will be analyzed, and compared to
similar cases (if existent) to determine whether the damage was accidental or intentional. Appropriate action shall be
taken to prevent recurrence of accidental or intentional abuse through training, added precautionary and/or handling and
usage labeling or instruction and personnel disciplinary measures.
8. CLAIM PROCEDURES.
Warranty claims are initiated by the using field units and forwarded to the ATCOM Customer Feed back Center AMSATI-
MDO,4300 Goodfellow Blvd., St. Louis, MO. 63120-1798 which will initiate a Warranty Claim Action (WCA) for
warranted items, and Quality Deficiency Reporting actions for systematic failures in accordance with DA PAM 738-750.
Questions regarding warranty claim actions can be forwarded to the above address or call AUTOVON 693-
1955/Commercial (314) 263-1955.
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