TB-11-7010-293-15-1
NOTE
Please be prepared to provide the following information to the GTSI service
representatives for warranty processing:
1. Agency Names
2. Primary Point of Contact Name, Commercial telephone number, and e-mail
address
3. Alternate Point of Contact Name, Commercial telephone number, and e-mail
address
4. Serial Number or Order Number
5. Product Model requiring service/Description
6. Problem Description
7. Warranty Contract Name
8. Service Location: Address/Building/Floor/City/State/Zip Code
9. LCMS Desktops procured off the PC-2 contract specify if a secure Hard Drive
needs to be serviced.
10. LCMS Laptops procured off the portable 2 contract specify if a secure Hard Drive
needs to be serviced.
WARRANTY CONTACT INFORMATION
GTSI: U.S. Toll-Free (Service)
1-800-333-4874
U.S. Toll-Free (Main):
1-800-999-4874
Italy Toll-Free:
167-87-7107
Japan Toll-Free:
03-111-4001
Korea Toll-Free:
00798113360821
Other OCONUS locations: call the local AT&T Call USA access number and then
dial toll-free, 800-760-2856. Selected AT&T access numbers are:
Germany
0800 225 5288
U.K.
0800890011
Korea (U.S. Military bases)
5552USA
Korea (Other)
0072911
Japan
00539111
Belgium
080010010
Italy
1721011
Panama
109
Panama (Canal Zone Only)
2810109
Or e-mail to: service@gtsi.com
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