DEPARTMENT OF THE ARMY TECHNICAL BULLETIN
WARRANTY PROGRAM
FOR
ARMORED COMBAT EARTHMOVER
(ACE), M9
Headquarters, Department of the Army, Washington, DC
31 October 1991
REPORTING ERRORS AND RECOMMENDING IMPROVEMENT
You can help improve this Technical Bulletin. If you know a way to make the information more understandable,
please let us know. Mail a letter or your DA Form 2028 (Recommended Changes to Publications and Blank
Forms) directly to: Commander, U.S. Army Tank-Automotive Command, ATTN: AMSTA-MB, Warren, Ml
48397-5000. A reply will be sent to you.
not following service intervals, using the vehicle for
1. General. This bulletin provides implementation
instructions for the Warranty on the M9 ACE. It contains
other than what is intended).
instructions for obtaining services and/or supplies
b. Acceptance. The final execution of the
covered under warranty. This bulletin also describes
applicable DD Form 250, Material Inspection and
methods of processing warranty claims. For additional
Receiving Report, by an authorized Government
warranty information on the M9 ACE or any U.S. Army
representative.
Tank-Automotive Command (TACOM) equipment
c. Contractor. The contractor is BMY (a division
contact your local Warranty Control Office/Officer
of the Harsco Corporation), P.O. Box 1512, York, PA
Assistance
(WARCO) or TACOM Logistics
17405-1512.
Representative (LAR). If your WARCO or TACOM LAR
d. Correction. In the case of parts listed in
is not available or if additional information is required,
Appendix A, the repair or
replacement of
defective parts
contact TACOM. The number to call is DSN 786-7423,
including the cost of parts, labor and transportation. In
COMMERCIAL (313) 574-7423. The ca!ler should be
the case of parts other than those in Appendix A (Lot
prepared to provide:(1) name, (2) DSN and commercial
Defect), the repair or replacement of defective parts is
telephone numbers, (3) complete unit designation, (4)
limited to the cost of parts only.
identification of the vehicle to include serial number(s),
e. Defect. Any condition or characteristic in the
(5) a brief description of the problem and (6) the contract
parts listed in Appendix A that does not function or
threatens not to function as intended.
2. Explanation Of Terms.
f. Lot Defect. Any condition or characteristic in
the parts not listed in Appendix A that does not function
a. Abuse. The improper use, maintenance,
as intended and necessitates corrective action on an
repair or handling of warranted items that may cause the
entire lot or fleet of end items.
warranty of those items to become void (for example,
This bulletin supersedes TB 5-2350-262-15,31 August 1989
Approved for public release; distribution is unlimited.