TM 5-3825-229-14
e. Correction. The repair and/or replacement of defective supplies with the Government having the option to
correct the defect/systematic defect or direct the contractor to make the correction.
f. Defect. Any condition or characteristic in the supplies that is not in compliance with the requirements of the
Contract or that does not otherwise function or threatens not to function as intended.
9. Failure. An event or condition which causes the part, component, or end item to fail in performing its
intended use.
h. Owning Unit. The Army unit authorized to operate, maintain and use the equipment.
i. Predicted Failure Rate. The failure rate as established in PMR at the time the first vehicle is shipped.
j. Reimbursement. Contractor payments the Government to cover the cost of parts and labor in the event the
Government elects to make corrections itself rather than obtaining defect corrections from the contractor.
k. Repair. A maintenance action required to restore an item to serviceable condition without affecting the
warranty.
I. Supporting Repair Facility. The repair activity authorized to accomplish warrantable repairs at the
appropriate level of maintenance identified in the Maintenance Allocation Chart.
m. Supplies. In the case of defects the assemblies, sub-assemblies, and parts as identified in the applicable
Maintenance Allocation Chart under the Depot (D Level) or General Support (GS) (H Level) Maintenance
Categories, which will be referred to as Depot/General Support (GS) parts, assemblies and parts contained
therein. In the case of "systemic defects", all water distributor parts.
n. WARCO. Serves as the intermediary between the troops owning the equipment and the local dealer,
contractor, or manufacturer. All warranty claim actions will be processed through the WARCO.
o. Warranty. A written agreement between a contractor and the Government which outlines the rights and
obligations of both parties for defective supplies.
p. Warranty Claim. Action started by the equipment user for authorized warranty repair or reimbursement.
q. Warranty Expiration Date. The expiration date of the end item is 18 months from the date of the end item
acceptance. This date (warranty start date) is found in DD Form 250, Block 21 a.
r. Warranty Period. Time during which the warranty is in effect.
s. Warranty Start Date. The date the warranty is put into effects.
3. Coverage-Specific.
a. This bulletin applies to the Distributor, Water, Semitrailer Mounted, 6,000 gallon capacity, NSN 3825-01-297-
3357. The item is manufactured by E.D. Etnyre & Company of Oregon, Illinois 61061-9705 under contract #
DAAE07-88-C-J085.
b. Inquiries to
E.D. Etnyre &
Company can be
made by
calling 1-815-732-2116.
c. The contractor warrants the supplies are free from defects in design, material and workmanship and will
conform with the specifications and all other requirements of the contract for a period of 18 months from the
warranty start date. This is a GS/Depot parts warranty including labor and material. Unit/Direct Support part
failures are not warrantable and require no field action, unless directed by TACOM. Additionally, if a systemic
defect occurs during the warranty period that impairs personnel safety or otherwise deadlines equipment, the
contractor agrees to extend the terms of the warranty for affected end items by a period of time equal to the time
from formal notification of claims until the time required to complete the necessary corrections.
d. It the contractor or his supplier(s) provide a greater warranty for the supplies furnished, the contractor will
provide the greater warranty to the Government.
e. If a defect/failure is caused by or falls within any of the following categories, it is not considered warrantable
and a claim should not be initiated:
(1) Misuse or negligence
(2) Accidents
(3) Improper operation
(4) Improper storage
(5) Improper transport
(6) Improper or insufficient maintenance service
(7) improper alterations or repairs
(8) Defect/failure discovered or occurring after warranty expiration date
(9) Non GS/Depot parts/components
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