TB 5-3895-370-14
(4) Improper storage
(2) Service Recall. An item is recalled to
repair or replace a defective part(s) or assembly which
(5) Improper transport
does not affect the safe use of this item.
(6) Improper or insufficient maintenance
i. Owning Unit. The Army unit authorized to
service
operate, maintain and use the equipment.
(7) Improper alterations or repairs
j. Repair. A maintenance action required to
(8) Defect/failure discovered or occurring
restore an item to serviceable condition without affecting
after warranty expiration date.
the warranty.
4.
Contractor Responsibilities.
k.
Supplies.
The end item and all
a. When the owning unit directs the contractor
assemblies/parts furnished by the contractor.
to correct the supplies, the contractor will furnish all
I. Supporting Repair Facility. The repair
material required to correct the defective supplies.
activity authorized to accomplish warrantable repairs at
Repairs and parts shall be initiated/ provided within ten
the appropriate level of maintenance identified in the
(10) working days after receipt of written claim
Maintenance Allocation Chart.
notification except as the parties may otherwise agree in
m. WARCO. Serves as the intermediary
writing.
between the troops owning the equipment and the local
b.
When the contractor receives written
dealer, contractor or manufacturer. All warranty claim
notification requiring contractor repair, they have the
actions will be processed through the WARCO.
option:
n. Warranty. A written agreement between a
(1) to correct the supplies in the field, or
contractor and the Government which outlines the rights
(2) return the vehicle or parts to the
and obligations of both parties for defective supplies.
contractor's designated facility for correction.
o. Warranty Claim. Action started by the
When the contractor corrects the supplies all
equipment user for authorized warranty repair or
labor involved shall be borne by the contractor.
reimbursement.
Additionally, the contractor shall arrange and bear all
p. Warranty Expiration Date. The date the
transportation costs (not to exceed usual commercial
warranty is no longer valid. This date will be 12 months
method) of the supplies to its facility and return to user.
from the Government acceptance date (DD Form 250,
c. The contractor has the right to inspect any
Block 21.A).
defective supplies, wherever located, within thirty (30)
q. Warranty Period. Time during which the
days of notification of warranty claim for the purpose of
warranty is in effect.
Normally measured as the
evaluating the cause of, or existence of the defect(s).
maximum number of years, months, days, miles, or
5.
Government Responsibilities.
hours used.
The Major Subordinate Command for the Distributor,
r. Warranty Start Date. The date the warranty
Liquid Bituminous, is the U.S. Army Tank-automotive
is put into effect .
and Armaments Command (TACOM), Warren, Ml
48397-5000. TACOM is responsible for managing and
3.
Coverage Specific.
implementing the warranty.
a. This bulletin applies to the Distributor, Liquid
Bituminous, NSN 3895-013445480, CAGE 64559 P/N
Warranty claims will be reported to:
26000000. The item is manufactured by Seaman-
Commander
Maxon, Inc under contract # DAAE07-90-C-1450.
U.S. Army Tank-automotive and Armaments
b. The contractor warrants the supplies are free
Command
from defects In material, and workmanship for a period
of 12 months from warranty start date.
ATTN: AMSTA-IM-MBP
Warren, MI 48397-5000
c. If a defect/failure is caused by or falls within
any of the following categories, it is not considered
Telephone: (DSN) 786-7393
warrantable and a claim should not be initiated:
Commercial (810) 574-7393
(1) Misuse or negligence
(2) Accidents
(3) Improper operation
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