TB 9-2300-427-15
WARCO simply contacts TVSLP through their
(c) Tag and retain parts, pieces of parts and/or
website at www.tvsonlinesupport.com, or at 1-800-
assemblies removed at the owning unit level
221-3688, asks for the Warranty Department, and
and as a result of a warrantable defect/ failure
and/or correction, in accordance with DA PAM
738-750 The Army Maintenance Management
12. Government Responsibilities. The Major
System (TAMMS) and this Technical Bulletin.
Subordinate Command for the M1083A1 Series, 5
Ton, 6X6, Medium Tactical Vehicles (MTV) is the
c.
Supporting repair facility will:
U.S. Army Tank-automotive and Armaments
Command (TACOM), Warren, MI 48397-5000.
(a) Identify defects/failures as warrantable (if
TACOM is responsible for managing and
owning unit has not already identified them).
implementing the warranty. Warranty claims will be
Verify defects/failures are warrantable.
reported to:
(b) Review, process and submit valid warranty
Commander
claims to the local WARCO if the DA Form 2407
U.S. Army Tank-automotive and Armaments
and DA Form 2407-1 are complete and correctly
Command
filled out.
ATTN: AMSTA-AC-NML
Rock Island, IL 61299-7630
(c) Reject invalid warranty claims or request
Email: tacom-tech-pubs@ria.army.mil
additional information for incomplete and
Fax: DSN 793-0726
incorrect claims.
Commercial: (309) 782-0726
(d) Coordinate with the owning unit and decide
a. TACOM will:
which option for repair is desired to correct the
warrantable defect/failure.
(a) Verify, review, process and if valid and
complete, submit claims (reimbursable and/or
(e) Depending upon which repair option was
disputes) to the Contractor.
selected (Government or contract repair),
provide labor/parts required to accomplish the
(b) Reject claims that are not valid and send
warrantable repairs.
them back to the local WARCO with a short
explanation of why the claim is rejected.
(f) Tag and retain (in accordance with DA PAM
738-750 The Army Maintenance Management
(c) Request additional information for
System (TAMMS) and this Technical Bulletin) all
incomplete claims.
parts, pieces or parts and/or assemblies
removed as a result of warrantable
(d) Provide warranty claim acknowledgment/
defect/failure and/or correction.
closeout letters and/or parts/assemblies
disposition instructions to the local WARCO.
d. Local WARCO will:
(e) Ensure the Contractor performs in
(a) Verify, administer, and process warranty
accordance with the terms of the contract.
claims to the TACOM WARCO (in accordance
with DA PAM 738-750 The Army Maintenance
b. Equipment owning unit will:
Management System (TAMMS) and this
Technical Bulletin).
(a) Identify defects/failures and verify that the
defects/failures are warrantable.
(b) Act as a liaison with the owning unit, the
Contractor, supporting repair facility, and
(b) Submit warranty claims, using DA Form
TACOM.
2407 and DA Form 2407-1 Maintenance
Request Claims through channels to the
(c) Notify the owning units of all warranty claim
supporting repair facility.
acknowledgments/closeouts, information and/or
instructions received from TACOM or the
Contractor.
8