14. FALSE RETURNS . In the event that it is determined
that a failure was not subject to the guarantees
described in this bulletin, Keco will be reimbursed for any
a. Warranty Void If. This warranty will not apply to
and al expenses incurred by the Warranty Claim Action
supplies or parts that have been subject to:
a. The Submitting Government Unit May
Penalized in One or All of the Following Ways.
(1) Cost of item
(2) Loss of time
(3) Nonavailability of refrigeration unit
(5) Items that have been repaired, maintained
or altered in any way that has adversely affected their
b. Monitoring False Returns . False returns will be
monitored by the responsible activity, usually the
(6) Combat damage.
15. REPORTING. Reporting or recording action on a
(7) Improper use or installation. (See TM 9-
failed item shall be as specified in DA Pam 738-750.
4110-255-14 for operation and installation instructions).
Contractor unique forms shall not be used.
See TM 9-
12. ABUSE DETERMINATION.
When damage to
4110-255-14 for storage and
warranted items is not obvious, but suspected to be the
result of abuse, the activity responsible for the
pertaining to the total refrigeration unit.
equipment shall carefully document the nature, extent,
probable cause, and estimated time and place of
a. Component Packaging. Individual components
occurrence of the damage. The documented data shall
must be carefully packaged in appropriate containers
be analyzed, and compared to similar cases (if existent),
that will prevent damage during shipment or storage.
to determine whether the damage was accidental or
intentional. Appropriate action shall be taken to prevent
b. Shipment . Shipment of failed warranty items
recurrence of accidental or intentional abuse through
shall not be made without direct authority from the
training, added precautionary and/or handling and usage
supporting warranty control office. Notify WARCO.
labeling or instruction, and personnel disciplinary
13. CLAIM PROCEDURES.
a. TAG FAILED ITEMS. Failed warranty items will
immediately be tagged/identified to prevent improper
repair or use.
b. TAGS AND FORMS. See DA Pam 738-750 for
information pertaining to handling, processing and filling
out the following tags and forms:
(1) DA Form 2402-Exchange Tag.
(2) DA Form 2407-Maintenance request form.
(3) DA Form 5504-Maintenance request form.