14. FALSE RETURNS. In the event that it is
determined that a failure was not subject to the
a. Warranty Void If. This warranty will not apply to
guarantees described in this bulletin, Keco will be
supplies or parts that have been subject to:
reimbursed for any and al expenses incurred by the
Warranty Claim Action (WCA).
a. The Submitting Government Unit May be
Penalized in One or All of the Following Ways.
(1) Cost of item
(2) Loss of time
(3) Nonavailability of refrigeration unit
(5) Items that have been repaired, maintained
or altered in any way that has adversely affected their
b. Monitoring False Returns. False returns will be
monitored by the responsible activity, usually the
(6) Combat damage.
(7) Improper use or installation. (See TM 9-
15. REPORTING. Reporting or recording action on a
4110-256-14 for operation and installation instructions).
failed item shall be as specified in DA Pam 738-750.
Contractor unique forms shall not be used.
12. ABUSE DETERMINATION. When damage to
warranted items is not obvious, but suspected to be the
16. STORAGE/SHIPMENT/HANDLING. See TM 9-
result of abuse, the activity responsible for the equipment
4110-256-14 for storage and packaging information
shall carefully document the nature, extent, probable
pertaining to the total refrigeration unit.
cause, and estimated time and place of occurrence of
the damage. The documented data shall be analyzed,
a. Component Packaging. Individual components
and compared to similar cases (if existent), to determine
must be carefully packaged in appropriate containers
whether the damage was accidental or intentional.
that will prevent damage during shipment or storage.
Appropriate action shall be taken to prevent recurrence
of accidental or intentional abuse through training, added
b. Shipment. Shipment of failed warranty items
precautionary and/or handling and usage labeling or
shall not be made without direct authority from the
instruction, and personnel disciplinary measures.
supporting warranty control office. Notify WARCO.
13. CLAIM PROCEDURES.
a. TAG FAILED ITEMS. Failed warranty items will
immediately be tagged/identified to prevent improper
repair or use.
b. TAGS AND FORMS. See DA Pam 738-750 for
information pertaining to handling, processing and filling
out the following tags and forms:
(1) DA Form 2402-Exchange Tag.
(2) DA Form 2407-Maintenance request form.
(3) DA Form 5504-Maintenance request form.