TB 9-4110-257-24
11. NULLIFICATION.
a. Warranty Void If. This warranty will not apply to
supplies or parts that have been subject to:
14. FALSE RETURNS.
In the event that it is
(1) Abuse
determined that a failure was not subject to the
(2) Misuse
guarantees described in this bulletin, Keco will be
reimbursed for any and all expenses incurred by the
(3) Neglect
Warranty Claim Action (WCA).
(4) Accident
a. The Submitting Government Unit May be
(5) Items
that
have
been
repaired,
Penalized in One or All of the Following Ways.
maintained or altered in any way that has adversely
affected their condition.
(1) Cost of item
(6) Combat damage.
(2) Loss of time
(7) Improper use or installation. (See TM 9-
(3) Nonavailability of refrigeration unit
4110-257-14 for operation and installation instructions).
b. Monitoring False Returns. False return will be
12. ABUSE DETERMINATION. When damage to
monitored by the responsible activity, usually the
warranted items is not obvious, but suspected to be the
commodity command.
result of abuse, the activity responsible for the
equipment shall carefully document the nature, extent,
probable cause, and estimated time and place of
15. REPORTING. Reporting or recording action on a
occurrence of the damage. The documented data shall
failed item shall be as specified in DA Pam 738-750.
be analyzed, and compared to similar cases (if existent),
Contractor unique forms shall not be used.
to determine whether the damage was accidental or
intentional. Appropriate action shall be taken to prevent
16. STORAGE/SHIPMENT/HANDLING.
See TM 9-
recurrence of accidental or intentional abuse through
4110-257-14 for storage and packaging information
training, added precautionary and/or handling and usage
pertaining to the total refrigeration unit.
labeling or instruction, and personnel disciplinary
measures.
a. Component Packaging. Individual components
must be carefully packaged in appropriate containers
13. CLAIM PROCEDURES.
that will prevent damage during shipment or storage.
b. Shipment. Shipment of failed warranty items
a. TAG FAILED ITEMS. Failed warranty items will
shall not be made without direct authority from the
immediately be tagged/identified to prevent improper
supporting warranty control office. Notify WARCO.
repair or use.
b. TAGS AND FORMS. See DA Pam 738-750 for
information pertaining to handling, processing and filling
out the following tags and forms:
(1) DA Form 2402-Exchange Tag.
(2) DA Form 2407-Maintenance request form.
(3) DA Form 5504-Maintenance request form.
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