TB 9-4110-258-23
11. NULLIFICATION.
14. FALSE RETURNS. In the event that it is determined
a. Warranty Void If. This warranty will not apply to
that a failure was not subject to the guarantees
supplies or parts that have been subject to:
described in this bulletin, Keco will be reimbursed for any
and all expenses incurred by the Warranty Claim Action
(1) Abuse
(WCA).
(2) Misuse
a. The Submitting Government Unit May be
Penalized in One or All of the Following Ways.
(3) Neglect
(1) Cost of item
(4) Accident
(2) Loss of time
(5) Items that have been repaired, maintained or
altered in any way that has adversely affected their
(3) Nonavailability of refrigeration unit
condition.
b. Monitoring False Returns. False returns will be
(6) Combat damage.
monitored by the responsible activity, usually the
commodity command.
(7) Improper use or installation. (See TM 9-
4110-258-13 for operation and installation instructions).
15. REPORTING. Reporting or recording action on a
failed item shall be as specified in DA Pam 738-750.
Contractor unique forms shall not be used.
12. ABUSE DETERMINATION.
When damage to
warranted items is not obvious, but suspected to be the
16. STORAGE/SHIPMENT/HANDLING. See TM 9-
4110-258-13 for storage and packaging information
result of abuse, the activity responsible for the equipment
pertaining to the total refrigeration unit.
shall carefully document the nature, extent, probable
cause, and estimated time and place of occurrence of
a. Component Packaging. Individual components
the damage. The documented data shall be analyzed,
must be carefully packaged in appropriate containers
and compared to similar cases (if existent), to determine
that will prevent damage during shipment or storage.
whether the damage was accidental or intentional.
Appropriate action shall be taken to prevent recurrence
b. Shipment. Shipment of failed warranty items
of accidental or intentional abuse through training, added
shall not be made without direct authority from the
precautionary and/or handling and usage labeling or
supporting warranty control office. Notify WARCO.
instruction, and personnel disciplinary measures.
13. CLAIM PROCEDURES.
a. TAG FAILED ITEMS. Failed warranty items will
immediately be tagged/identified to prevent improper
repair or use.
b. TAGS AND FORMS. See DA Pam 738-750 for
information pertaining to handling, processing and filling
out the following tags and forms:
(1) DA Form 2402-Exchange Tag.
(2) DA Form 2407-Maintenance request form.
(3) DA Form 5504-Maintenance request form.
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