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b. Disposition. Upon notification by ATCOM WARCO that the item is to be returned to the Prime
Contractor, the using activity will package and return the item directly to the Prime Contractor at the address
noted in paragraph 4b(3) or 5e(3) as appropriate. A copy of the Maintenance Request Form, DA Form 2407
(refer to DA PAM 738-750) will be forwarded with the failed item.
(1) False Return (Libby Corporation). If, upon investigation, the returned generator set or item is found
to be serviceable, the Government unit submitting the return will pay shipping cost and will be
charged 00. 00 for contractor processing, testing, and administrative time. In addition, the
using activity should consider the down time of the affected generator set. False returns will be
reported in the quarterly Warranty Status Reports submitted by the contractor. These false returns
will be monitored by the ATCOM WARCO and corrective action will be taken.
(2) False Return (Fermont Division). If, upon preliminary analysis of the component/part returned for
warranted repairs, the cause of the failure cannot be duplicated or verified and the item functions
within the required specifications, the contractor shall prepare an analysis report of the actions
taken to include a cost reimbursement proposal. This report/proposal shall be forwarded to the
WARCO within 30 days after completion of the analysis for review/approval.
(3) Receipts Verification of Contractor Repairs. Upon receipt of the repaired components, the using
activity will review the accompanying documentation. The repaired part will be tagged by the
Prime Contractor service department. The using activity will also visually inspect the repaired part
for evidence of physical damage incurred during shipping. No item testing will be required to
ensure that the component was repaired properly.
The Prime Contractor assumes all
responsibility for testing after repair.
(4) Special Area Requirements. There are no special limitations or adjustments/changes required at
different commands, theaters, or locations.
c. Reimbursement for Army Repair. Reimbursement for Army repair is not authorized by this warranty.
d. Claim Denials/Disputes. Claim denials or disputes will be coordinated through the Prime Contractor
Warranty Administrator and the ATCOM WARCO.
e. Reporting. Reporting or recording action on a failed item shall be as specified in DA PAM 738-750.
Contractor unique forms shall not be used.
10. Storage/Shipment Handling.
a. Storage. There are no special storage requirements pertaining to the warranty contract,
b. Shipment The returned item must be packaged and shipped collect to the Prime Contractor at the
Contractor will be paid by the Prime Contractor. No shipment shall be made without authority from ATCOM
WARCO.
c.
Handling. There are no special handling requirements for the generator sets or components.
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