TB 10-5411 -205-23-1
9. NOTIFICATION OF FAILURES.
The
(if existent), to determine whether the damage
contractor must be notified in writing by the
was accidental or intentional. Appropriate
action shall be taken to prevent recurrence of
Government of any failure of the shelter or
component thereof that is covered under this
accidental or intentional abuse through training,
warranty within 60 days after verification of the
added precautionary and/or handling and usage
failure by an intermediate maintenance facility.
labeling or instruction, and personnel disciplin-
Corrections of the failure by the contractor shall
ary measures.
be within 30 days of the Government notice.
16. REIMBURSEMENT FOR ARMY RE-
PAIR.
10. RETENTION OF FAILED COMPONENTS.
Requests for reimbursement costs
All failed components covered under this war-
should be directed to the WARCO. In the event
ranty shall be appropriately tagged and iden-
that the reimbursement costs reqested exceed
tified, and retained for 45 days for contractor
the costs estimated for equivalent Ramim Engi-
neering repair, the actual reimbursement
examination, at contractor's option.
amount will be negotiated with the contracting
11. GOVERNMENT MAINTENANCE. Using
officer.
units are allowed to perform troubleshooting,
Reporting or recording
17. REPORTING.
preventive maintenance, and replacement of
defective components as authorized by the
action on a failed item shall be as specified in
maintenance allocation chart.
DA PAM 738-50.
12. ALTERATIONS. Alterations and/or modi-
18. FORMS. DA Forms 2407 and 2402 are
fications shall not be made to this equipment
used by the field in reporting WCA'S. The pur-
unless authorized by USAATCOM.
pose of these forms is for the seller to repair or
replace any defective part so the equipment can
13. NULLIFICATION.
Failure to perform
be returned to an operational readiness mode.
operation and maintenance in accordance with
Instructions for completing these forms are in
the applicable technical manuals and mainte-
DA PAM 738-50.
nance allocation chart may be cause for nullifi-
cation of the warranty. If a failure is determined
19. GOVERNING OF WCA'S.
to be the result of unauthorized modifications
and/or repairs performed by any organization
WCA's can be started by any mainte-
nance level.
other than Ramim Engineering, the warranty
responsibilities are terminated for the modified
item.
b.
Selecting exhibits. A component or part
of assembly under warranty that is defective
14. FALSE RETURNS. In the event it is
due to design or workmanship becomes a war-
determined that a failure was not subject to the
ranty claim exhibit. All exhibits will carry a DA
warranty described herein, the contractor will
Form 2402 marked "WARRANTY EXHIBIT."
be reimbursed for any and all expenses incurred
c . Local commands will setup an office to
by the Warranty Claim Action (WCA). The
contractor will submit an itemized cost state-
handle local warranty claims. The office will
ment to the Contracting Officer when requesting
also deal with warranty actions between its
a reimbursement.
activities, the local dealer or manufacturer, and
the National Maintenance Point (NMP). Report
15. ABUSE DETERMINATION AND AVOID-
warranties se settled locally by printing "For
ANCE. When damage to warranted items is
Information Only in. Block 16a of the DA Form
not obvious, but suspected to be the result of
2407.
abuse, the activity responsible for the equipment
shall carefully document the nature, extent,
Non-direct exchange (non-DX) claim
d.
probable cause, and estimated time and place of
items. When the warranted item is not handled
occurrence of the damage. The documented data
through DX, the unit prepares and sends a
completed DA Form 2402 (with exhibit) and DA
shall be analyzed, and compared to similar cases
5
