TB 5-6115-636-23
SECTION III
FORMS AND PROCEDURES
3-1. CLAIMS. All warranty claims will be processed using either DA Form 2407 or Standard Form
368 in accordance with DA PAM 738750 and this warranty technical bulletin. The claims must show
date of manufacture, hour meter reading, and a detailed list of defective parts replaced. Each defective
part listed must be tagged and waiting disposition instructions.
3-2. NOTIFICATION OF FAILURES. The contractor, Stewart & Stevenson, shall be notified by
the TROSCOM WARCO of defective or nonconforming parts. The TROSCOM WARCO will also give
disposition instructions to the user activity.
3-3. GOVERNMENT MAINTENANCE. Contractor warranty prohibits using units from repairing
any component of the generator set. Using units are allowed to perform troubleshooting, preventive
maintenance and replacement of defective components as authorized by the Maintenance Allocation
Chart.
3-4. ALTERATIONS. Alterations and/or modifications shall not be made to this equipment unless
authorized by USATROSCOM.
3-5. NULLIFICATION. Failure to perform operation and maintenance in accordance with the
applicable technical manuals and maintenance allocation chart may be cause for nullification of the
warranty.
3-6. REPORTING. Reporting or recording action in a failure item shall be specified in DA PAM
738750.
3-7. FORMS. DA Forms 2407 and 2402 are used by the field in reporting warranty claim actions
(WCA'S). The purpose of these forms is to have the contractor, Stewart & Stevenson, replace
defective/nonconforming parts discovered by the user activity.
3-8. GOVERNING OF WCA'S.
a. End items under warranty have either a decal, data plate, or label on them and/or entry on the
DA Form 24089, Acceptance Report, giving the warranty period.
b. WCA's can be started by any maintenance level.
c. Selecting exhibits. A component, part or assembly under warranty that is defective due to
design or workmanship becomes a warranty claim exhibit. All exhibits will carry a DA Form 2402
marked "Warranty Exhibit."
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