TB 9-2520-272-15
8. Reimbursement for Army Repair
c. Failed warranty items shall be
The contractor shall reimburse the
tagged/identified to prevent improper repair
Government by submitting monies monthly
or use. Documents that describe the use of
to TACOM, ATTN: AMSTA-EFD, Warren,
DA Form 2402 (Exchange Tag and DA
MI 48397-5000. In the event that the repair
Form 2407 or DA 5504 Maintenance
activity should receive any reimbursement
Request shall be referenced, Items requiring
from the contractor, those monies must be
special handling, storage or shipment. during
forwarded to the above address.
the processing of claims shall be identified.
9. Claim Denial/Disputes.
d. The repair activity shall retain
All denials and disputes will be handled
defective supplies for thirty (30) days
by TACOM.
following receipt of acknowledgment of a
warranty of claim from TACOM or the
10. Reporting.
contractor. If receipt of acknowledgment is
Reporting and recording action on a
not received inquiries should be made to
failed item shall be specified in DA PAM
TACOM through your local WARCO. If
738-750. Contractor or repair Activity
receipt of acknowledgment is received by no
unique forms shall not be used.
instructions are forthcoming within thirty
(30) days of receipt supplies may be disposed
11. Storage/Shipment/Handling
of.
a. Storage. Not applicable
e. When supplies are inspected by
the contractor and found to be
nonwarrantable due to abuse or improper
maintenance, or the supplies are found to be
c. Handling. Not applicable
serviceable, the repair activity submitting the
claim will be required to make
reimbursement for contractor services. All
failed items returned for warranty claim
action will be monitored by TACOM.
Additionally, regarding contractor repair, the
local WARCO must stipulate at the time of
request for services that either no non-
warranty work be done or be prepared to
pay for such work.
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