TB9-4110-254-24
11.
NULLIFICATION.
14.
FALSE RETURNS.
In the event that it is
a. Warranty Void If. This warranty will not apply to
determined that a failure was not subject to the
supplies or parts that have been subject to:
guarantees described in this bulletin. Keco will be
reimbursed for any and all expenses incurred by the
(1) Abuse
Warranty Claim Action (WCA).
(2) Misuse
a. The Submitting Government Unit
May
be
Penalized in One or All of the Following Ways.
(3) Neglect
(1) Cost of item
(4) Accident
(2) Loss of time
(5) Items that have been repaired. maintained or
altered in any way that has adversely affected their
(3) Nonavailability of refrigeration unit
condition.
b. Monitoring False Returns. False returns will be
(6) Combat damage.
monitored by the responsible activity.
usually the
commodity command.
(7) Improper use or installation. (See TM 9-
4110-254-14 for operation and installation instructions).
15.
REPORTING. Reporting or recording action on a
failed item shall be as specified in DA Pam 738-750.
12.
ABUSE DETERMINATION. When damage to
Contractor unique forms shall not be used.
warranted items is not obvious. but suspected to be the
result of abuse. the activity responsible for the equipment
16.
STORAGE/SHIPMENT/HANDLING. See TM 9-
shall carefully document the nature. extent. probable
4110-254-14 for storage and packaging information
cause. and estimated time and place of occurrence of the
pertaining to the total refrigeration unit.
damage. The documented data shall be analyzed. and
compared to similar cases (if existent). to determine
a. Component Packaging. Individual components
whether the damage was accidental or intentional.
must be carefully packaged in appropriate containers that
Appropriate action shall be taken to prevent recurrence of
will prevent damage during shipment or storage.
accidental or intentional abuse through training. added
precautionary and/or handling and usage labeling or
b. Shipment. of failed warranty items shall not be
instruction. and personnel disciplinary measures.
made without direct authority from the supporting
warranty control office. Notify WARCO.
13.
CLAIM PROCEDURES.
a. TAG FAILED ITEMS. Failed warranty items will
immediately be tagged/identified to prevent improper
repair or use.
b. TAGS AND FORMS. See DA Pam 738-750 for
information pertaining to handling. processing and filling
out the following tags and forms:
(1) DA Form 2402-Exchange Tag.
(2) DA Form 2407-Maintenance request form.
(3) DA Form 5504-Maintenance request form.
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