f. Failure. A part, component, or end item that
end item is placed in storage, the warranty start date
fails to perform its intended use.
shall be as follows:
g. Manufacturer's Recall.
(1) Contractor Storage:
Date of shipment
from Contractor's storage facility, as annotated on DD
(1) Safety Recall. An item is recalled to repair
Form 1149 or DD Form 1348-1.
or replace a defective part or assembly which may affect
(2) Government Storage: Date of shipment
from Government storage facility, as annotated on DD
(2) Service Recall. An item is recalled to
Form 1149 or DD Form 1348-1; not to exceed 6 months
repair or replace a defective part(s) or assembly which
from Government acceptance.
does not affect the safe use of this item.
h. Owning Unit. The Army unit authorized to
operate, maintain and use the equipment.
i. Reimbursement A written provision in this
a. This bulletin applies
to the Forklift, Rough
warranty in which the owning unit may make the
necessary repairs, with or without prior approval from the
Contractor, and the Government will be reimbursed for
manufactured by the Entwistle Company under Contract
the repair parts and labor costs.
A maintenance action required to
b. The Contractor warrants the supplies are free
restore an item to serviceable condition without affecting
from defects in material and workmanship for a period of
18 months from the warranty start date.
k. Supporting Repair Facility. The repair activity
c. If a Safety Recall defect occurs during the
authorized to accomplish warrantable repairs at the
vehicle warranty period that deadlines the end item(s),
appropriate level of maintenance identified in the
the Contractor agrees to extend the terms of the
Maintenance Allocation Chart.
warranty to the time required to make necessary safety
I. Supplies. The end item(s) and all parts and
Also, if the Contractor or his
accessories furnished by the Contractor under the
supplier(s) provide a greater warranty for the supplies
furnished, the Contractor will provide the greater
m. WARCO. Serves as the intermediary between
warranty to the Government.
the troops owning the equipment and the local dealer,
d. If a defect/failure is caused by or falls within any
Contractor, or manufacturer. All warranty claim actions
of the following categories, it is not considered
will be processed through the WARCO.
warrantable and a claim should not be initiated:
A written agreement between a
(1) Misuse or negligence
Contractor and the Government which outlines the rights
and obligations of both parties for defective supplies.
(3) Improper operation
o. Warranty Claim.
Action started by the
(4) Improper storage
equipment user for authorized warranty repair, or
reimbursement/ replacement from the Contractor.
(5) Improper transport
p. Warranty Expiration Date .
The date the
(6) Improper or insufficient maintenance
warranty is no longer valid. This date will be 18 months
from the Government acceptance date (DD Form 250,
(7) Improper alterations or repairs
(8) Defect/failure discovered or occurring after
q. Warranty Period.
Time during which the
warranty expiration date
warranty is in effect.
Normally measured as the
(9) Warranty claims for reimbursement, where
maximum number of years, months, days, miles, or
owning unit repair labor costs and repair parts costs
combined do not exceed 0.00 for any one failure, will
r. Warranty Start Date . This is the date the
not be submitted to TACOM.
warranty becomes effective. Normally, this is the date of
(10) Fair wear and tear items (brake shoes and
acceptance (see para 2.b.). However, in the event the
4. Contractor Responsibilities.