TB 10-5411-224-24
(a) The unit running the DX shop starts the replacement action for supported units. The DX shop uses
copy #4 of the DA Form 2407 to start the action.
(b)
Normal DX replacement actions will be made by the DX shop for like serviceable items in stock.
b. Disposition. Instructions for the handling, repair, and evacuation of failed warranty items will be directed by the
WARCO in accordance with the procedures in paragraph 8.a.
(1) False Returns. In the event it is determined that a failure was not subject to the guarantees described
herein, the contractor will be reimbursed for any and all expenses incurred by the Warranty Claim Action.
(2) Receipts/verification of Contractor Repairs. Only trained or qualified personnel having knowledge of
equipment requirements, standards of operation required in the equipment inspection and certification, and knowledge of
the details cited in the applicable plans and specifications for various materials and equipment incorporated, shall inspect
the equipment for verification of repairs. The local command warranty Control office will perform the necessary
notifications in accordance with paragraph 8.a.
(3) Special Area Requirements. There are no special area requirements for the S-788/G Shelters.
c. Reimbursement for Army Repair. Request for reimbursement costs should be directed to GSS, P.O. Box B,
Dallastown, PA 17313. In the event that the reimbursement costs requested exceed the costs estimated for equivalent
GSS repair, the actual reimbursement amount will be negotiated with the contracting officer.
d. Claim Denial/disputes. All claims generated by using field units will be coordinated with Gichner Shelter
Systems through the ATCOM Warranty Control Office. The ATCOM WARCO, in conjunction with the ATCOM
Contracting Officer will generate the necessary actions with GSS to resolve the WCA's.
e.
Reporting. Reporting or recording action on a failed item shall be as specified in DA PAM 738-750.
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