c. Acceptance Date. The date an item or equipment is accepted into the Army's inventory by the execution of the
Acceptance block and signing of a DD Form 250 or approved acceptance document, by an authorized representative of
d. Contractor. The supplier of equipment who enters into an agreement directly with the Government to furnish
e. Correction. The elimination of a defect.
f. Defect. Any condition or characteristic in any supplies furnished by the contractor that does not other wise
function or threatens not to function as intended.
g. Failure. A part, component, or end item that fails to perform its intended use.
h. Manufacturer's Recall.
(1) Safety Recall. An item is recalled to repair or replace a defective part or assembly which may affect safety.
(2) Service Recall. An item is recalled to repair or replace a defective part(s) or assembly which does not affect
the safe use of this item.
i. Owning Unit. The Army unit authorized to operate, maintain and use the equipment.
j. Reimbursement. A written provision in this warranty in which the Using/Support Unit may make the necessary
repairs, with or without prior approval from the contractor, and the Government will be reimbursed for the repair parts and
k. Repair. A maintenance action required to restore an item to serviceable condition without affecting the warranty.
I. Supplies. The end item and all assemblies/parts furnished by the contractor.
m. Supporting Repair Facility. The repair activity authorized to accomplish warrantable repairs at the appropriate
level of maintenance identified in the Maintenance Allocation Chart.
n. WARCO. Serves as the intermediary between the troops owning the equipment and the local dealer, contractor
or manufacturer. All warranty claim actions will be processed through the WARCO.
o. Warranty. A written agreement between a contractor and the Government which outlines the rights and
obligations of both parties for defective supplies.
p. Warranty Claim. Action started by the equipment user for authorized warranty repair or reimbursement.
q. Warranty Expiration Date. The date the warranty is no longer valid. This date will be 18 months from the
Government acceptance date.
r. Warranty Period. Time during which the warranty is in effect. Normally measured as the maximum number of
years, months, days, miles, or hours used.
s. Warranty Start Date. The date the warranty is put into effect (Government Acceptance).
a. This bulletin applies to the Melter, Asphalt, Skid Mounted, Hot Oil Circulating, 750 GPH, Chaussee Model STMD-
3000A, NSN 3895-01-332-3024. The item is manufactured by Chaussee Manufacturing Company, under Contract
Number DAAE07-90-C-1294. Inquiries to Chaussee Manufacturing Company can be made by calling 1-313-834-7373.
b. The contractor warrants the supplies are free from defects in design, material, and workmanship for a period of 18
months from warranty start date.
c. If a Safety Recall defect occurs during the vehicle warranty period, the contractor agrees to extend the terms of
the warranty to the time required to make necessary safety defect corrections. Also, if the contractor or his supplier(s)
provide a greater warranty for the supplies furnished, the contractor will provide the greater warranty to the Government.
d. If a defect/failure is caused by or falls within any of the following categories, it is not considered warrantable
and a claim should not be initiated:
(1) Misuse or negligence
(3) Improper operation
(4) Improper storage
(5) Improper transport
(6) Improper or insufficient maintenance service
(7) Improper alterations or repairs
(8) Defect/failure discovered or occurring after warranty expiration date.
(9) Potential warranty claim actions where repair labor cost and repair parts cost combined do not exceed
0.00 for any one failure.
4. Contractor Responsibilities.
a. When the owning unit has directed the contractor to correct the supplies, the contractor will furnish all material
required to correct the defective supplies. Repairs and parts shall be initiated/provided within ten (10) working days after
receipt of written claim notification except as the parties may otherwise agree in writing. Furthermore, the contractor will
provide a copy of the work order to owning unit upon completion of repair.
b. When the contractor receives written notification requiring contractor repair, they will have the option: