h. Manufacturer's Recall.
a. This bulletin applies to the Semitrailer Van, Elec-
(1) Safety Recall. An item is recalled to repair or re-
place a defective part or assembly which may affect
factured by Miller Trailers, Inc., under Contract No.
(2) Service Recall. An item is recalled to repair or
replace a defective part(s) or assembly which does not
Trailers, inc., can be made by
affect the safe use of this item.
i. Owning Unit. The Army unit authorized to oper-
c. The contractor warrants the supplies are free from
ate, maintain and use the equipment.
defects in design, material and workmanship for a pe-
riod of 18 months from the date of acceptance. This is a
j. Reimbursement. A written provision in this war-
"Bumper to Bumper" warranty including labor and mate-
ranty in which the Using/Support Unit may make the
necessary repairs, with or without prior approval from
the contractor, and the Government will be reimbursed
d. If a Safety Recall defect occurs during the vehicle
for the repair parts and labor costs.
warranty period, the contractor agrees to extend the
terms of the warranty to the time required to make nec-
k. Repair. A maintenance action required to restore
essary safety defect corrections. Also, if the contractor
an item to serviceable condition without affecting the
or his supplier(s) provide a greater warranty for the sup-
plies furnished, the contractor will provide the greater
i. Supporting Repair Facility. The repair activity
warranty to the Government.
authorized to accomplish warrantable repairs at the ap-
e. If a defect/failure is caused by or falls within any of
propriate level of maintenance identified in the Mainte-
the following categories, it is not considered warrantable
nance Allocation Chart.
and a claim should not be initiated:
(1) Misuse or negligence
m. Supplies. The end items and all parts and ac-
cessories furnished by the contractor.
(3) Improper operation
n. WARCO. Serves as the intermediary between
the troops owning the equipment and the local dealer,
(4) Improper storage
contractor, or manufacturer. All warranty claim actions
(5) Improper transport
will be processed through the WARCO.
(6) Improper or insufficient maintenance service
o. Warranty. A written agreement between a con-
(7) Improper alterations or repairs
tractor and the Government which outlines the rights
(8) Defect/failure discovered or occuring after
and obligations of both parties for defective supplies.
warranty expiration date
p. Warranty Claim. Action started by the equip-
4. Contractor Responsibilities.
ment user for authorized warranty repair or reimburse-
a. When the owning unit has directed the contractor
to correct the supplies, the contractor will furnish all ma-
q. Warranty Expiration Date. The warranty expi-
terial required to correct the defective supplies. Repairs
ration date will run 18 months from date of shipment
shall be initiated within ten (10) working days after re-
from contractor's facility for vehicles which are placed in
ceipt of written claim notification. Furthermore, the con-
contractor storage after the Government acceptance
tractor will provide a copy of the work order to owning
date (DD Form 250, Block 21.A).
unit upon completion of repair.
r. Warranty Period. Time during which the war-
b. When the contractor receives written notification
ranty is in effect. Normally measured as the maximum
requiring contractor repair, they will have the option:
number of years, months, days, miles, or hours used.
(1) to correct the supplies in the field, or
(2) to request return of the part(s) to the contrac-
s. Warranty Start Date. The date the warranty is
tors designated facility for correction at its expense.
put into effect.