TB 9-2330-358-14
following statements: "The DOD supply system was
furnished supplies when available.
Normal care,
nonresponsive. Request contractor forward supplies as
servicing, repair and preventive maintenance procedures
identified by National Stock Number (NSN) and/or Part
as authorized in the MAC and Preventive Maintenance
Number (P/N) in block 20h", or "Army cannot accomplish
Checks and Services (PMCS) must be performed.
repairs.
Contractor services are required." The
6. Owning Unit Responsibilities.
requisition number established to obtain supplies through
the DOD supply system shall be noted in the remarks
(1) Major Commands (MACOM) authorized the
block and the repair activity must take action to cancel
that requisition. Off-line supply actions will be processed
Semitrailer will establish a WARCO responsible for
only after verification that the supplies are not readily
administering all warranties IAW AR 700-139.
available through the DOD supply system. Prior to
(2) Warranty claims processing channels are:
forwarding copy 3 of DA Form 2407 for off-line supplies
or contractor services, the local WARCO or repair
activity's Maintenance Officer must verify that the failure
(a)
CONTINENTAL
UNITED
STATES
is warrantable and was not caused by operator abuse or
(CONUS). Active Army, United States Army Reserve
improper maintenance.
(USAR), and Army National Guard (ARNG) units in
CONUS shall process warranty claims through support
7. WARCO Responsibilities. Warranty Control Office
maintenance channels to the Director, Industrial
responsibilities are outlined in AR 700-139.
Operations (DIO) of the installation which normally
provides maintenance/supply support.
8. Army Oil Analysis Program (AOAP).
Not applicable.
(b) OUTSIDE CONTINENTAL UNITED
STATES (OCONUS). Units OCONUS should process
9. Alterations/Modifications.
warranty claims through support maintenance channels
Alterations and modifications shall not be made unless
to a single point of contact established within the Theatre
authorized in writing by AMSTA-MVA, TACOM (AV 786-
Support Command exercising management control of
7386).
Intermediate General Support Maintenance.
10. Design/Performance Specifications.
(3) All warranty claims will be documented IAW
Not applicable.
DA PAM 738-750. The repair activity shall make every
attempt to obtain supplies through the DOD supply
11. Nullification. Warranty provisions do not apply to
system and to utilize Army labor. Warranty claims shall
defects or failures resulting from:
be submitted by the repair activity:
(1) to report
completion of repair(s), (2) to request supplies off-line, or
(1) Improper Government installation, operation,
(3) to request contractor services (CON US ONLY).
or maintenance of warrantable item(s).
When submitting a claim to obtain supplies off-line or to
(2) Unauthorized Government modification
request contractor services, the repair activity must
and/or repair.
submit copy 3 of DA Form 2407 to TACOM, AMSTA-
(3) Combat damage.
MW. All available data should be annotated on the DA
Form 2407. In the remarks block, provide one of the
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