f. Remedy. The legal means to correct a failure/
to the contractor's facility for correction. the contractor
shall arrange and bear all transportation costs to the
contractor's facility and return.
g. Supplies. The end items and all parts and acces-
sories furnished by the contractor.
c. When the Government submits a warranty claim
and directs the contractor to correct the defect(s), the
h. WARCO. Warranty Control Offices established
contractor, within five working days of receiving such
at the General Support/Director of Industrial Operations
notice and in any event before initiating corrective ac-
Level or equivalent who serve as the intermediary be-
tion, shall notify both TACOM (AMSTA-MM) in writing
tween the troops owning the equipment and the local
and the warranty claimant, by telephone, whether he
dealer, contractor, or manufacturer. All warranty claim
elects to correct the defect(s) in the field (where the
actions will be processed through the WARCO.
failed supplies are located) or in a contractor/dealer fa-
i. Warranty. A written agreement between the
cility. This notification shall include the name and loca-
Government which outlines the rights and obligations of
tion of the repair facility, if a contractor/dealer will be
both parties for defective supplies.
used, and shall in ail cases, indicate the date(s) on
j. Warranty Claim. Action started by the equipment
which the repair work will be done and identify the dealer
user for authorized warranty repair or reimbursement.
or individual(s) who will perform the work. Should the
contractor fail to accomplish required warranty correc-
tions within ten working days after notification of war-
a. This bulletin applies to the Trailer, 5 Ton,
ranty claim, the contractor agrees to extend at no addi-
tional cost, the terms of coverage of this warranty for a
time equal to the period beginning with Government for-
tured by Utility Tool and Body Co., Inc., Clintonville, Wis-
mal notification of claim until such date the supplies are
consin 54929, under contract DAAE07-89-C-J035.
b. The contractor warrants that the supplies are free
d. Reimbursement Procedures. Contractor shall re-
from defects in material and workmanship and will com-
imburse the Government by submitting monies monthly
ply with contract specifications and all other contract re-
to TACOM, ATTN: AMSTA-EFD, identified by claim
quirements for a period of 18 months from date of ac-
number, Unit Identity Code (UIC) of each claim, date of
each claim, total dollars (broken out between parts and
c. The warranty does not apply to any damage or
labor) and contract number(s). Checks shall be made
failure to perform caused by misuse or abuse of the ve-
payable to the "Finance and Accounting Officer, USA
hicle or by the Government's failure to perform proper
maintenance or service on the vehicle.
5. Contractor Rights and Remedies. The contractor
4. Contractor Responsibilities.
shall retain the right to inspect any defective supplies,
wherever located, within 30 days of notification of war-
a. Remedies-New Replacement Supplies. When
ranty claim for the purpose of evaluating the cause of, or
the Government has directed the contractor to correct
existence of the defect(s). If instructions are not re-
the supplies, the contractor will furnish all material re-
ceived within the 30 day period, the Government will dis-
quired to correct the defective supplies. Contractor will
pose of defective supplies. The above described in-
provide copy of work order to owning unit to be submit-
spection right, however, does not relieve the contractor
ted by user to TACOM along with DA Form 2407 or DA
of his responsibility to immediately initiate the warranty
Form 5504 for informational purposes.
replacement/repair action when notified by the Govern-
b. Remedies-Labor for Warranty Repairs. When
ment of a warranty claim.
the Government requires the contractor to correct the
supplies, the contractor will have the option (1) to correct
6. Government Responsibilities.
the supplies in the field or (2) return the vehicle or parts
to the contractor's designated facility for correction.
a. Remedies - New Replacement Supplies. The
When the contractor corrects the supplies, the cost of la-
Government may provide the replacement parts for the
bor involved in the correction shall be borne by the con-
defective supplies through its own channels and be re-
tractor. When the contractor returns the vehicle or parts
imbursed by the contractor for the cost of such replace-