TB 9-2330-379-14
10. ALTERATIONS/MODIFICATIONS.
7. OWNING UNIT RESPONSIBILITIES.
Alterations and modifications shall not be made unless
a. Major Commands (MACOM) authorized the
authorized in writing by AMSTA-MVA, TACOM (AV
Dolly Set will establish a WARCO responsible for
7867386.)
administering all warranties IAW AR 700-139.
11. DESIGN/ PERFORMANCE SPECIFICATIONS.
b. Warranty claims processing channels are:
Not applicable.
12. NULLIFICATION. Warranty provisions do not
(1) CONTINENTAL UNITED STATES (CONUS).
apply to defects or failures resulting from:
Active Army, United States Army Reserve (USAR), and
a. Improper Government installation, operation, or
Army National Guard (ARNG) units in CONUS shall
maintenance of warrantable item(s).
process warranty claims through support maintenance
channels to the Director, Industrial Operations (DIO) of
b. Unauthorized Government modification and/or
the
installation
which
normally
provides
repair.
maintenance/supply support.
c. Combat damage.
(2) OUTSIDE CONTINENTAL UNITED STATES
d. Accident (unless caused by failure of a
(OCONUS). Units OCONUS should process warranty
warrantable item).
claims through support maintenance channels to a
e. Acts of God.
single point of contact established within the Theatre
f. The Government's use of unappproved
Support Command exercising management control of
supplies.
Intermediate General Support Maintenance.
g. Failure to perform prescribed maintenance.
c. All warranty claims will be documented IAW DA
13. ABUSE DETERMINATION. The repair activity
PAM 738-750. The repair activity shall make every
shall retain defective supplies for 30 days following
attempt to obtain supplies through the DOD supply
receipt of acknowledgement of claims from TACOM.
system and to utilize Army labor. Warranty claims shall
The return of defective supplies for analysis and
be submitted by the repair activity: (1) to report
determination of failure shall be determined by TACOM
completion of repair(s), (2) to request supplies off-line,
on a case by case basis. If instructions are not received
or (3) to request contractor services (CONUS ONLY).
within a 30 day period, the repair activity will dispose of
When submitting a claim to obtain supplies off-line or to
defective supplies appropriately.
request contractor services, the repair activity must
submit copy 3 of DA Form 2407 to TACOM, AMSTA-
determined (intentional or unintentional), a statement
MM. All available data should be annotated on the DA
shall be made by the abuse determination activity as to
Form 2407. In the remarks block, provide one of the
how abuse can be avoided in the future.
following statements; "The DOD supply system was
15. CLAIMS PROCEDURE.
The procedures for
nonresponsive. Request contractor forward supplies as
reporting warranty claims are found in DA PAM 738-
identified by National Stock Number (NSN) and /or Part
Number (PN) in block 20h, " or " Army cannot
and 6 of this Technical Bulletin. Responsibilities of the
accomplish repairs. Contractor services are required."
MACOM are found in AR 700-139.
Additional
The requisition number established to obtain supplies
procedures and guidance may be obtained by calling the
through the DOD supply system shall be noted in the
TACOM HOT LINE, AV 786-7430 or commercial (313)
remarks block and the repair activity must take action to
574-7430.
cancel that requisition. Off-line supply actions will be
a. Identification Of Failed Items. When an item
processed only after verification that the supplies are
under warranty fails, it shall be tagged and identified
not readily available through the DOD supply system.
lAW DA PAM 738-750 and shall be adequately handled
Prior to forwarding copy 3 of DA Form 2407 for off-line
and stored to prevent improper repair, use, disposal or
supplies or contractor services, the local WARCO or
cannibalization during the processing of the warranty
repair activity's Maintenance Officer must verify that the
claim.
failure is warrantable and was not caused by operator
b. Disposition Of Failed Items. Any component,
abuse or improper maintenance.
8. WARCO RESPONSIBILITIES.Warranty Control
Office responsibilities are outlined in AR 700-139.
9. ARMY OIL ANALYSIS PROGRAM (AOAP). Not
applicable.
3