*TB 9-2320-279-14
DEPARTMENT OF THE ARMY TECHNICAL BULLETIN
WARRANTY PROGRAM FOR
M977 SERIES, 8X8 HEAVY EXPANDED MOBILITY
TACTICAL TRUCKS (HEMTT)
M978A2R1, NSN 24320-01-492-8225
Contract Number DAAE07-01-D-S014
Headquarters, Department of the Army, Washington, DC
15 October 2004
REPORTING ERRORS AND RECOMMENDING IMPROVEMENTS
You can help improve this Technical Bulletin. If you find mistakes or if you know of a way to improve the procedures, please let us
know. Submit your DA Form 2028-2 (Recommended Changes to Equipment Technical Publications), through the internet, on the
Army Electronic Product Support (AEPS) website. The Internet address is http://aeps.ria.army.mil. If you need a password, scroll
down and click on "ACCESS REQUEST FORM". The DA Form 2028 is located in the ONLINE FORMS PROCESSING section of
the AEPS. Fill out the form and click on SUBMIT. Using this form on the AEPS will enable us to respond quicker to your comments
and better manage the DA Form 2028-2 program. You may also mail, fax or E-mail your letter, DA Form 2028, or DA Form 2028-2
direct to: Commander, U.S. Army Tank-automotive and Armaments Command, ATTN: AMSTA-LC-CIP-WT, Rock Island, IL 61299-
7630. The email address is TACOM-TECH-PUBS@ria.army.mil. The fax number is DSN 793-0726 or Commercial (309) 782-0726.
available or if additional information is required,
1. General.
This
bulletin
provides
contact TACOM.
implementation instructions for the Warranty on
The number to call is DSN 786-7330,
the HEMTT. It contains instructions for obtaining
COMMERCIAL (586) 574-7330. The caller
services and/or supplies covered under
should be prepared to provide: (1) name, (2),
warranty. This bulletin also describes methods
DSN and commercial telephone numbers, (3)
of processing warranty claims. For additional
complete unit designation, (4) identification of
warranty information on the HEMTT or any U.S.
the vehicle to include serial number(s), (5) a
Army
Tank-Automotive
and
Armaments
brief description of the problem and (6) the
Command (TACOM) equipment, contact your
local Warranty Control Office/Officer (WARCO)
or TACOM Logistics Assistance Representative
(LAR). If your WARCO or TACOM LAR is not
Approved for public release; distribution is unlimited
*This Technical Bulletin supersedes TB 9-2320-279-14, dated 15 September 2003.