TB 10-3930-659-14
PAM 738-750. For all levels of maintenance operating
found to be non-warrantable, due to abuse or improper
maintenance, the unit may be required to make reim-
under the Standard Army Maintenance System
bursement to TACOM.
(SAMS), Warranty Claim Actions are processed on
Forms DA Form 5504 and DA Form 5504-1. For those
13. Reporting. Reporting or recording action on a failed
units not operating under SAMS, use DA Form 2407 and
item shall be as specified in DA PAM 738-750 or DA
DA Form 2407-1. It is very important to fill in the blocks
PAM 738-751. Contractor unique forms shall not be
on the forms as accurately as possible. All forms should
used.
be processed in accordance with directives in DA PAM
738-750. Double check to make sure any defective
11. Storage/Shipment/Handling.
parts are covered by the warranty before taking them to
a dealer or contractor facility.
a. Storage. Not applicable.
b. Shipment. If the Government returns supplies to
11. Reimbursement. Government labor, monies ex-
the contractor for correction or replacement under this
pended and deemed the contractor's responsibility for
warranty, the contractor shall be liable for transportation
reimbursement, will not be reimbursed directly to the
charges up to the amount equal to the cost of transporta-
owning unit, supporting repair facility or WARCO. The
tion by the usual commercial method of shipment from
contractor will reimburse the Government by submitting
the place of delivery specified in this clause (without re-
monies to: TACOM, ATTN: AMSTA-EFD, Warren, Ml
gard to the F.O.B. (Free On Board) point or the point of
48397-5000. Do not submit reimbursable warranty
acceptance) to the contractor's plant and return to the
claims to TACOM when parts and labor amount to less
place of delivery.
than 0.00 for any one failure.
c. Handling. The contractor shall bear the responsi-
12. Clalm Denial/Disputes. All warranty claim negotia-
bility for the supplies while in transit.
tions and/or disputes will be between TACOM and John
Deere Dubuque Works, Dubuque, lowa. If the repair is
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