TB 11-5825-291-30
6. EXCLUSIONS
a. Exclusions
The contractor will not be obligated to repair or replace supplies if loss or damage occurs
due to causes not attributable to the warrantied item, such as accidental damage, fire or
explosion not originating in the unit, aircraft crash, natural disasters such as flood,
hurricane, tornado, or earthquake, combat damage, or failures which occur through use
or abuse outside the parameters of the specification.
The warranty provisions do not cover liability for loss, damage, or injury to third parties,
nor do they cover consequential damages.
If the contractor considers that a returned unit is covered by one of the exclusions listed
above, the contractor will request the ACO perform an inspection of any supplies that are
considered an exclusion. If the ACO determines that repair or replacement is excluded,
repair may be accomplished under the provisions in the contract. Supplies so repaired
will continue to be warrantied for the remaining warranty period at no change in contract
price.
b. Actions
The government is obligated to perform all field maintenance actions as prescribed by
the PLGR technical manual and Repair Parts and Special Tools List (RPSTL) in order to
keep the warranty in effect.
c. Abuse Determination
The determination as to whether or not a defect in a warrantied item is caused by abuse
will be made by the unit level commanders. If abuse is suspected, the item will be
shipped to the contractor for repair, and the contract price will be equitably adjusted and
will include transportation costs. A replacement will be shipped from Rockwell out of the
exclusion pool.
7. CLAIM PROCEDURES
Two forms, DA Form 2407 or 5504, Maintenance Requests, and DA Form 2402,
Exchange Tag, are need to make a warranty claim. It is important that these forms are
filled out completely.
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