TB 5-4210-220-24
(1) Send copy #1, #2, and #5 to: CDR, TROSCOM, ATTN: AMSTR-Q, 4300 Goodfellow Blvd., St. Louis, MO
63120-1798. One of these copies will go to the item manager to show a supply demand.
(2) Keep copy #3 for 180 days (with exhibit and DA Form 2402), unless you are told differently. If you receive
no instructions after 90 days, contact: CDR, TROSCOM, ATTN: AMSTR-Q, 4300 Goodfellow Blvd., St. Louis, MO
63120-1798, telephone number, 314-263-9457 for information.
(3) Copy #4 gives you the authority to tell the claim creator to get the new item through supply. Copy #4 is
kept, at most, for 180 days or until you get notice that the claim has been honored.
e. Direct exchange (DX) claim items. When the warranted item is handled through DX, the unit starting the claim
action fills out the same forms and deals with them the way they do for a non-DX item except as follows:
(1) The unit running the DX shop starts the replacement action for supported units. The DX shop uses Copy
#4 of the DA Form 2407 to start the action.
(2) Normal DX replacement actions will be made by the DX shop for like serviceable items in stock.
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