TB5-6115-593-24
m.
Repair. To restore an item to serviceable condition without affecting the warranty.
n.
Reparable. An item that may be reconditioned or economically repaired for use when it becomes
unserviceable.
o.
Secondary damage. The damage suffered by an item because of a failure of another item within the same
configuration.
p.
Serviceable. The condition of an item which may be new or used that meets all the requirements and
performs the functions for which it was originally intended.
q.
Turnaround time. The amount of time that's permitted for an item to be replaced/repaired by the
contractor/maintenance repair facility and returned to the user. The time is measured from the time the
contractor/repair facility receives the request.
r.
Validation. The process by which the contractor shall test/measure the WTB to assure its accuracy as it
pertains to the warranty items.
s.
Verification. The process of determining the accuracy and adequacy of the WTB provided by the contractor.
This process is performed by the Government/used.
t.
Warranty Control Offices (WARCO). WARCO's have been established at the Major Army Command
(MACOM) and at the U. S. Army Depot System Command (DESCOM) levels. In addition, each have
established subordinate or servicing WARCO's.
MACOM servicing WARCO's are established at the
Intermediate-General Support/Director of Industrial Operations (DIO) level or equivalent. DESCOM
serving WARCO's are established at the depot level. WARCO's serve as the intermediary between the
MACOM/repair activity and TROSCOM. All warranty claims will be processed through the local servicing
WARCO's.
Note:
MACOM as used in this WTB refers to the field command that receives the warranted system(s)/
item(s) and puts the warranted system(s)/ item(s) into operational use.
u.
Warranty. A promise or statement of fact from a seller
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