TB5-6115-593-24
advantageous to the Government. The cost of any labor involved in the repair or replacement of items at
the contractor's plant, branch, or dealer facility shall be borne by the contractor. Where warranty repairs
exceed unit, intermediate direct, intermediate general or depot level in accordance with the MAC, the
contractor will provide at no cost to the Government, a technical service representative, on site, to remedy
the situation during the warranty period. Response by the contractor shall be within a three (3) working day
period after Government notification of this desired service. In all situations when repair or replacement
requires transportation of the nonconforming or defective item(s), shipping costs from line item delivery point
to contractor's plant and return, shall be at the expense of the contractor.
c.
On items used outside the Continental 48 states of the United States and outside the District of Columbia,
the guarantee shall include the furnishing of new items to replace any that prove to be nonconforming
and/or defective within the warranty period. Such items shall be delivered via air by the contractor to the
destination point designated by the Government. The contractor shall be responsible for transportation costs
not to exceed the greater of F.O.B. manufacturer's nearest dealer or branch, or the original line item
destination, whichever is more advantageous to the Government. Return of defective items to the
contractor shall be at the option and at the expense of the contractor. The cost of any labor involved in the
repair or replacement of items at the contractor's plant, branch, or dealer facility shall be borne at the
expense of the contractor. If the contractor maintains established business facilities servicing the geographic
area of concern, a technical service representative shall be furnished from such facility in accordance with
the terms of paragraph b. relating to technical service representatives. Where the contractor maintains
no such facilities, the repair/or replacement item(s) shall be accompanied by detailed installation instructions.
d.
If the Government determines that a defective or nonconforming warranted item or component is within the
maintenance capability of the user to repair or replace, does not require contractor repair or replacement,
then the Government shall be entitled, from the contractor, those costs incurred, including detail parts,
materials, labor necessary to restore a
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