TB 5-6115-638-23
SECTION III
FORMS AND PROCEDURES
3-1. CLAIMS. Warranty claims from using field units are to be forwarded to the TROSCOM Warranty Control Office
(WARCO) AMSTR-Q, which will initiate Warranty Claim Actions for warranted items, and Quality Deficiency Reporting
actions for systematic failures in accordance with DA PAM 738-750. See Appendix A for other WARCO offices and
addresses.
3-2. NOTIFICATION OF FAILURES. The contractor must be notified by the Government in writing of any failure of the
generator set or component thereof that is covered under this warranty within 30 days after verification of the failure by
an intermediate maintenance facility. Lister Petter shall correct warranty failures within 30 days of Government notice.
See Appendix C for a list of dealers and their addresses.
3-3. GOVERNMENT MAINTENANCE. Contractor warranty prohibits using units from repairing any component of the
generator set. Using units are allowed to perform troubleshooting, preventive maintenance and replacement of defective
components as authorized by the Maintenance Allocation Chart.
3-4. ALTERATIONS.
Alterations and/or modifications shall not be made to this equipment unless authorized by
USATROSCOM.
3-5. NULLIFICATION. Failure to perform operation and maintenance in accordance with the applicable technical
manuals and maintenance allocation chart may be cause for nullification of the warranty.
3-6. REPORTING. Reporting or recording action in a failure item shall be specified in DA PAM 738-750.
3-7. FORMS. DA Forms 2407 and 2402 are used by the field in reporting warranty claim actions (WCA's). The purpose
of these forms are for the Seller to repair or replace any defective part so the equipment can be returned to an
operational readiness mode.
3-8. GOVERNING OF WCA'S.
a. End items under warranty have either a decal, data plate, or label on them and/or entry on the DA Form 2408-9,
Acceptance Report, giving the warranty period.
b. WCA's can be started by any maintenance level.
c. Selecting exhibits. A component, part or assembly under warranty that is defective due to design or
workmanship becomes a warranty claim exhibit. All exhibits will carry a DA Form 2402 marked "Warranty Exhibit."
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