Warranty Department, or contact them through their
f. Defect. Any condition or characteristic in
website at www.tvsonlinesupport.com. The Warranty
supplies furnished by the Contractor that does not
function as intended.
to determine if the Warranty is still in effect. This
bulletin provides implementation instructions for the
g. Pass-Through Warranty. A vendor's (e.g.,
Pass-Through, S&S Extended Warranties, and additional
Caterpillar) commercial warranty that provides
10 on the M1083A1 Series, 5 Ton, 6X6, Medium Tactical
Vehicles (MTV). It contains instructions for obtaining
h. Failure. A part, component, or end item that
services and/or supplies covered under warranty. This
fails to perform its intended use.
bulletin also describes methods of processing warranty
claims. For additional warranty information on the
i. Owning Unit. The Army Unit authorized to
M1083A1 Series, 5 Ton, 6X6, Medium Tactical Vehicles
operate, maintain, and use the equipment.
(MTV) or any U.S. Army Tank-automotive and
Armaments Command (TACOM) equipment, contact
j. Repair. A maintenance action required to
your local Warranty Control Office/Officer (WARCO) or
restore an item to serviceable condition without
TACOM Logistics Assistance Representative (LAR). If
affecting the warranty.
your WARCO or TACOM LAR is not available, or if
additional information is required, contact TACOM. The
k. Supplies. All assemblies, subassemblies, and
number to call is DSN 786-8081, COMMERCIAL (810)
down parts to the lowest level that comprise an end
574-8081. The caller should be prepared to provide:
(1) name, (2) DSN and commercial telephone numbers,
(3) complete unit designation, (4) identification of the
l. WARCO. Serves as the intermediary between
vehicle, to include the serial number(s), (5) a brief
the troops owning the equipment and the local
description of the problem, (6) the contract number (see
dealer, Contractor, or manufacturer. All warranty
claim actions will be processed through the WARCO.
m. Warranty. A written agreement between a
Contractor and the Government which outlines the
rights and obligations of both parties for defective
a. Abuse. The improper use, maintenance,
repair or handling of warranted items that may
cause the warranty of those items to become void,
n. Warranty Claim. Action started by the
for example, not following service intervals, using
equipment user for authorized warranty repair or
the vehicle for other than what is intended.
b. Acceptance. The execution of the Acceptance
o. Warranty Expiration Date. The date the
Block and signing of DD Form 250, by the authorized
warranty is no longer valid. This date will vary
depending on each vendors Pass-Through
Warranty. The S&S Extended Warranty expires 16
c. Acceptance Date. The date an item of
months after the Government Acceptance Date.
equipment is accepted into the Army's inventory by
Additional warranty coverages identified in
the execution of the Acceptance Block and signing of
a DD Form 250 or, in case of S&S Extended
Warranty, date of shipment for purposes of fielding.
p. Warranty Period. Time during which the
Pass-Through Warranties may be different.
warranty is in effect. Normally measured as the
maximum number of years, months, days, miles, or
d. Contractor. The supplier of equipment who
enters into an agreement directly with the
Government to furnish supplies.
q. Warranty Start Date. The date the warranty
is put into effect.
e. Correction. The elimination of a defect.