ARMY TB 9-6115-645-24
MARINE CORPS SI 09244A/09245A-24
5. Contractor Responsibilities - Fermont Division. The following paragraphs pertain
to generator sets purchased
under contact DAAK01-94-D-0036. Refer to Appendix A for serial number effectivity.
a. The Prime Contractor (Fermont) guarantees the supplies and parts at the time of acceptance or delivery
conform to the design and manufacturing requirements, are free from all defects in materials and workmanship, and
conform to all performance requirements delineated in the applicable specifications of the contract. This guarantee will
be for 1800 operating hours on each unit, or thirty-six (36) months, whichever occurs first, from the date that the unit has
been accepted by the Government as shown on the Material Inspection and Receiving Report (DD Form 250). The
guarantee shall include furnishing of new items to replace any that prove to be nonconforming and/or defective within the
warranty period. Such items shall be furnished without cost to the Government. When repair or replacement requires
transportation of the nonconforming or defective items, shipping cost from the line item delivery point (irrespective of the
f.o.b. point or the point of acceptance) to the Contractor's plant and return shall be at the expense of the Contractor.
b. The Contractor's warranty will extend only to the proper installation of Government-furnished property (GFP),
unless the Contractor performs some modification or other work on the property, in which case the full warranty will
extend to the modification or other work.
c. The Contractor is not obligated to correct or replace supplies if the facilities, tooling, drawings, or other
equipment, or supplies necessary to accomplish the correction or replacement have been made unavailable to the
Contractor by action of the Government. In the event that correction or replacement has been directed, the Contractor
will promptly notify the Contracting Officer, in writing, of the nonavailability.
d. The Contractor (Fermont) will be allowed ten (10) legal working days from the receipt of the warranty claim
form to process and validate the ATCOM WARCO warranty claims. The WARCO will be notified in writing at the end of
this 10 day period of the recommended action.
e. The following paragraphs describe the Prime Contractor's understanding of the warranty process and
responsibilities in handling a warranty claim.
(1) Generator set fails. User completes DA Form 2402, Exchange Tag.
Prior to using DA Form 2407, read DA PAM 738-750 for detailed preparation instructions.
(2) Using activity prepares and submits DA Form 2407, Maintenance Request, to ATCOM WARCO.
(3) ATCOM WARCO or the ATCOM Contracting Office notifies the Contractor that a failure has occurred
within 10 days after receipt of a failure notice from the using activity. Notification should be sent to: Fermont, 141 North
Avenue, Bridgeport, CT 06606, ATTN: Warranty Claims.
(4) Upon notification, the Prime Contractor will review the warranty claim and recommend one of the following
within 10 days after receiving the warranty claim:
(a) Return item for warranty replacement using Material Return Authorization number which will be
assigned by Fermont at the time the return decision is made.
(b) Return item for failure analysis and evaluation of warranty using Material Return Authorization
(c) Item is not covered under warranty.