TB 10-3950-672-14
b. The contractor warrants the supplies are free from
d. Contractor. The supplier of equipment who en-
defects in design, material, and workmanship for a pe-
ters into an agreement directly with the Government to
riod of 15 months CONUS/18 months OCONUS
furnish supplies.
from Warranty start date.
c. If a defect/failure is caused by or falls within any of
e. Correction. The elimination of a defect.
the following categories, it is not considered warrantable
f. Defect. Any condition or characteristic in any
and a claim should not be initiated:
supplies furnished by the contractor that does not other-
(1) Misuse or negligence
wise function or threatens not to function as Intended.
(2) Accidents
g. Failure. A part, component, or end item that fails
(3) Improper operation
to perform its intended use.
(4) Improper storage
h. Owning Unit. The Army unit authorized to oper-
(5) Improper transport
ate, maintain and use the equipment.
(6) Improper or insufficient maintenance service
i. Reimbursement. A written provision in this war-
(7) Improper alterations or repairs
ranty in which the Using/Support Unit may make the
(6) Defect/failure discovered or occurring after
necessary repairs, with or without prior approval from
the contractor, and the Government will be reimbursed
warranty expiration date.
for the repair parts and labor costs.
(9) Fair wear and tear items (brake shoes, pads,
j. Repair. A maintenance action required to restore
armatures, brushes, etc).
an item to serviceable condition without affecting the
4. Contractor Responsibillties.
warranty.
a. When the WARCO has directed the contractor to
k. Supplies. The end item and all assemblies/parts
correct the supplies, the contractor will furnish ail mate-
furnished by the contractor.
rial required to correct the defective supplies. Repairs
l Supporting Repair Facility. The repair activity
and parts shall be initiated or parts provided within ten
(10) working days after receipt of written claim notifica-
authorized to accomplish warrantable repairs at the ap-
tion except as the parties may otherwise agree in writ-
propriate level of maintenance Identified in the Mainte-
ing. Furthermore, the contractor will provide a copy of
nance Allocation Chart.
the work order to owning unit upon completion of repair.
m. WARCO. Serves as the intermediary between
b. When the contractor receives written notification
the troops owning the equipment and the local dealer,
requiring contractor repair, they will have the option:
contractor or manufacturer. All warranty claim actions
(1) to correct the supplies in the field, or
will be processed through the WARCO.
(2) return the vehicle or parts to the contractors
n. Warranty. A written agreement between a con-
designated facility for correction.
tractor and the Government which outlines the rights
When the contractor corrects the supplies all labor
and obligations of both parties for defective supplies.
involved shall be borne by the contractor. Additionally,
o. Warranty Claim. Action started by the equipment
the contractor shall arrange and bear all transportation
user for authorized warranty repair or reimbursement.
costs of the supplies to its facility and return to user.
p. Warranty Expiration Date. The date the war-
c. The contractor. within five (5) working days of re-
ranty is no longer valid. This date will be 15 months
ceiving such notice, shall notify the warranty claimant by
CONUS/18 months OCONUS from the Government
telephoneas to the method of correction, dale(s) work IS
acceptance date
q. Warranty Period. Time during which the warranty
to be performed and by whom.
d. The contractor has the right to inspect any defec-
is in effect. Normally measured as the maximum num-
tive supplies, wherever located, within thirty (30) days of
ber of years, months, days, miles, or hours used.
notification of warranty claim for the purpose of evaluat-
r. Warranty Start Date. The date the warranty is put
ing the cause of, or existence of the defect(s).
into effect (Government Acceptance).
(e. The contractor will stop repair activity, and notify
3. Coverage-Specific.
the ownmg unit, in the event the contractor determines
a. This bulletin applies to the AP 308T Warehouse the defective supplies are clearly non--warrantable
Crane, NSN 3950 - 01 - 412 - 5345. CAGE
12361, SK950336,This item is manufactured by
Grove Worldwide. Contract SPO 730-95-D-8000. For 5. Government Responsibilities. The Major Subordi-
inquires to Grove'Worldwide call 1-(717)-262-4006
nateCommandforthe (end item) is the U.S. ArmyTank-
2