TB 9-2300-295-15/24
REPORTING OF ERRORS
You can help improve this bulletin. If you find any mistakes or know of a way to improve the procedures, please let us
know. Mail your letter, DA Form 2028 (Recommended Changes to Publications and Blank Forms), or DA Form 2028-2
located in the back of this bulletin to: Commander, U.S. Army Tank-Automotive Command, ATTN: AMSTA-MB, Warren,
MI 48397-5000. A reply will be furnished directly to you.
1. General. This bulletin implements the warranty for the Commercial Utility Cargo Vehicle (CUCV) series. It contains
instructions for obtaining services covered under warranty. This bulletin also describes methods of processing warranty
claims and "Delayed Warranty Start Forms". For additional warranty information on the CUCV or any U.S. Army Tank-
Automotive Command (TACOM) equipment, contact your local Warranty Coordinator (WARCO) or TACOM Logistics
Assistance Representative (LAR). If your WARCO or TACOM LAR is not available or if additional information is required,
contact TACOM through the 24 hour hot line. The number to call is AUTOVON 7867889, Commercial (313) 574-7889.
The caller should be prepared to provide: (1) name, (2) AUTOVON and commercial telephone numbers, (3) complete unit
designation, (4) identification of vehicle to include serial number(s), (5) a brief description of the problem, and (6) the
contract number.
NOTE
The information contained in this CUCV Warranty Bulletin supersedes information
in TB 9-2300-295-15/24, dated 29 March 1984.
2. Explanation of terms.
a. Abuse. The improper use, maintenance, repair, or mishandling of warranted items that may cause the warranty
of those items to become void.
b. Acceptance date. The date the equipment is accepted into the Army's inventory upon the signing of the DD 250
by an authorized representative of the Government.
c. Contractor. The supplier of equipment who enters into an agreement directly with the Government to furnish
supplies.
d. Designated Storage Area. An area for storage of a vehicle or vehicles (other than Depot) mutually acceptable to
Government and contractor representatives.
e. Defect. Any condition or characteristic in any supplies furnished by the contractor that is not in compliance with
the requirements of the contract.
f. Failure. A part, component, or end item that fails to perform its intended use.
g. Product/Safety Recall. A program implemented to correct a defect relating to design which requires the
manufacturer to repair or replace a defective part or assembly affecting the vehicle's operation or effective use.
h. Reimbursement. A provision in a warranty which allows the Government to recover predetermined repair parts,
labor and towing cost incurred during the warranty period.
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