managing and implementing the warranty.
Warranty claims will be reported to:
Bracket, Stabilizer Bar
U.S. Army Tank-automotive and Armaments
Bracket Spring, Front
Supp, Shock-Fwd Right
Rock Island, IL 61299-7630
Supp, Shock-Fwd Left
Supp, V-Rod Forward
Fax: DSN 793-0726
Supp, V-Rod Rear
Commercial: (309) 782-0726
7. Contractor Responsibilities.
a. TACOM will:
a. Government Correction. When the owning unit
a. Verify, review, process and if valid and
has elected to perform corrective action, the Contractor
complete, submit claims (reimbursable and /or
will ship all replacement parts required to affect
disputes) to the Contractor.
correction within 3 calendar days of notification. If the
Contractor is unable to meet the 3 calendar days, the
b. Reject claims that are not valid and send
repair site will be notified of any delay and the
them back to the local WARCO with a short
anticipated ship date. CONUS requirements, including
explanation of why the claim is rejected.
Alaska and Hawaii, will be shipped to the repair
location. OCONUS requirements will be shipped to a
c. Request additional information for
Government provided APO or CONUS Port of
Embarkation. The Contractor shall reimburse the
Government for the cost of labor involved in
d. Provide warranty claim
Government correction. Labor will be calculated at the
acknowledgement/closeout letters and/or
current fiscal years labor rate for the maintenance level
parts/assemblies disposition instructions to the
identified in the Maintenance Allocation Chart (MAC)
multiplied by the actual number of labor hours
e. Ensure the Contractor performs in
incurred, not to exceed the labor hours in the MAC.
accordance with the terms of the contract.
The Government will notify the Contractor in writing via
DA Form 2407 for the reimbursement required.
b. Equipment owning unit will:
b. Contractor Correction. When the owning unit
a. Identify defects/failures and verify that the
has directed the Contractor to correct the Supplies, the
defects/failures are warrantable.
Contractor will furnish all material required to correct
the defective supplies. The Contractor will complete
b. Submit warranty claims, using DA Form
repairs on site or at an approved repair facility, and will
2407 and DA Form 2407-1 or DA Form 5504
maintain an overall repair time equal to 5 calendar
Maintenance Request through channels to the
days or less from the notification date.
supporting repair facility.
c. Defective Parts. The Contractor has the right to
c. Tag and retain, pieces of parts and/or
inspect parts found to be defective and will be allowed
assemblies removed at the owning unit level
to take possession of failed parts following their
and as a result of a warrantable defect/failure
replacement. All freight charges for the return of
and/or correction, in accordance with DA PAM
defective/failed parts are the responsibility of the
738-750 The Army Maintenance Management
System (TAMMS) and this Technical Bulletin.
8. Government Responsibilities. The Major
Supporting repair facility will:
Subordinate Command for the M1083A1 Series, 5 Ton,
6X6, Medium Tactical Vehicles (MTV) is the U.S. Army
a. Identify defects/failures as warrantable (if
Tank-automotive and Armaments Command (TACOM),
owning unit has not already identified them).
Warren, MI 48397-5000. TACOM is responsible for
Verify defects/failures are warrantable.