d. Identification of Failed Items. Failed
"The Treasurer of the United States". In the
warranty items shall be tagged/identified to
event that the repair activity should receive any
prevent improper repair or use and must identify
reimbursement from the Contractor, the monies
the vehicle number and mileage from the vehicle
must be forwarded to the PM, MTV.
which they were removed. Documents that
11. Claim Denials/Disputes. TACOM will handle all
describe the use of DA Form 2402 Exchange Tag
denials or disputes.
and DA Form 2407 Maintenance Request shall be
referenced. Items requiring special handling,
12. Reporting. Reporting or recording action on a
storage or shipment during the processing of
failed item shall be as specified in DA PAM 738-
claims shall be identified.
750 The Army Maintenance Management System
(TAMMS). Forms that are unique to the
e. Disposition. The repair activity shall return
Contractor or Repair Activity shall not be used.
defective supplies to the Contractor's
representative or ship them back at the
Contractor's expense using the replacement part
and TM Care and Storage Requirements for the
f. Invalid Warranty Claims. When supplies are
Vehicle, Refer to TM 9-2320-392-20.
inspected by the Contractor/Vendor and found to
be non-warrantable, or the supplies are found to
8.c, 9.d, and 9.e.
be serviceable, the repair activity submitting the
claim will be required to make reimbursement for
8.c, 9.d, and 9.e.
Contractor/Vendor services. Additionally,
regarding Contractor/Vendor repair, the local
WARCO must stipulate at the time of request for
services that either non-warranty work be stopped
at the time it is determined non-warrantable or be
prepared to pay for completion of such work. In
either case, the WARCO must be prepared to pay
for diagnosis and trip charges for non-warranty
g. Air Force Warranty Claims. Air Force
warranty claims shall be submitted as follows:
(1) For letter warranty claims:
225 Ocmulgee Ct
Robbins AFB, GA 31098-1647
COML (912) 926-7126
(2) For teletype warranty claims:
WR-ALC ROBBINS AFB GS/LVR
10. Reimbursement for Army Repair. The
Contractor shall remit payment by the fifteenth (15)
day of the month for all warrantable claims by the
Government for reimbursement which were received
by the Contractor in the previous month. Payment
shall be sent to the PM, MTV, Attn: Business
Management Office, with checks made payable to