TB 10-4610-232-24
APPENDIX A
TERMS
1.
Abuse. The improper use, repair, or handling of
10.
Serviceable. The condition of an item which
warranted items such that the warranty may become
may be new or used that meets all the requirements and
void.
performs the functions for which it was originally
intended.
2.
Acceptance Date. The date an item of
11.
WARAO.
Warranty Administration
Office
equipment is accepted into the Army's inventory by the
execution of the acceptance block and signing of a DD
established at the intermediate General Support/Director
Form 250 or approved acceptance document, by an
of Industrial Operations Level or equivalent who serve as
authorized representative of the government.
the intermediary between the troops owning the
equipment and the local dealer, contractor, or
manufacturer. All warranty claim actions will be
3.
Alterations/Modifications. Any alteration after
processed through the WARAO.
production such as retrofit, conversion, remanufacture,
design change, engineering change and the like.
12.
Warranty. A promise or statement of fact from a
seller to a purchaser on the nature, usefulness, or
4.
Defect. Any condition or characteristic in any
condition of the supplies or performance of services to
supplies or services furnished by the contractor under
be furnished. The main purposes of a warranty in a
the contract that is not in compliance with the
government contract are to outline the rights and
requirements of the contract.
obligations of the contractor and the government for
defective items and services. It also serves to foster
5.
Failed Item. A part, component, or end item that
quality performance by the contractor but is not a
fails to perform its intended use.
substitute for an adequate quality assurance program.
6.
False Return Rate. The return of suspected
13.
Warranty Claim. Action started by the
defective warranty items to the manufacturer that are
equipment user for authorized warranty repair,
eventually determined to be serviceable.
replacement, or reimbursement made from the local
dealer or manufacturer.
7.
Reimbursement. A written provision in a
warranty contract whereby the user may make the
14.
Warranty Period. Time during which the
necessary repairs with or without prior approval of the
warranty is in effect. Normally measured as the
contractor and the Government will be reimbursed for the
maximum number of years, months, days, miles, or
repair parts and/or labor costs.
hours used.
8.
Repair. To restore an item to serviceable
15.
Warranty Start Date. The date the warranty is
condition without affecting the warranty.
put into effect.
9.
Repairable. An item that may be reconditioned
or economically repaired for reuse when it becomes
unserviceable.
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