TB 10-5411-222-24
b. Acceptance Date. The date an item of equipment is accepted into the Army's inventory by the execution of the
acceptance block and signing of a DD Form 250 or approved acceptance document, by an authorized representative of
the Government.
c.
Acquiring Command or Activity. An activity which procures the items or materials for a user.
d. Alterations/Modifications. Any alteration after production such as retrofit, conversion, remanufacture, design
change, engineering change and the like.
e. Contractor Support. Those services that are to be performed and those responsibilities that are placed upon the
contractor by the Government as specified in the warranty contract/provisions. This support, which may include such
things as labor, parts, tools, training technical packages, etc., will be used in support of the warranted equipment during
the specified warranty period.
f. Defect. Any condition or characteristic in any supplies or services furnished by the contractor under the contract
that is not in compliance with the requirements of the contract.
g. Failed Item. A part, component, or end item that fails to perform its intended use.
h. False Return Rate. The return of suspected defective warranty items to the manufacturer that are eventually
determined to be serviceable.
i.
Manufacturer's Recall.
(1) Safety Recall. A manufacturer recalls an item to repair or replace a defective part or assembly which may
affect public safety.
(2) Service Recall. A manufacturer recalls an item to repair or replace a defective pan or assembly which does
not affect the safe use of the item.
j.
Primary Damage . The damage suffered by a part, component, or end item itself upon its failure.
k. Prime Contractor. A party that enters into an agreement directly with the United States to furnish part or all of a
system.
I. Reimbursement. A written provision in a warranty contract whereby the user may make the necessary repairs
with or without prior approval of the contractor, and the Government will be reimbursed for the repair parts and/or labor
costs.
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