TB 10-5411-222-24
4. CONTRACTOR RESPONSIBILITIES. The contractor responsibilities under the warranty encompass several areas of
obligation to which the contractor must respond. These areas include defects in materials and workmanship, shipping,
handling, and packaging and the process necessary to rectify these areas. The contractor hereby guarantees that the
supplies and parts thereof, at the time of acceptance or delivery, conform to the design and manufacturing requirements,
are free from all defects in materials and workmanship, and conform to all essential performance requirements as
delineated in the technical data of the contract. The guarantee will be for two (2) years after acceptance or twelve (12)
months after deployment to a field unit, whichever event occurs first. In all situations when repair or replacement requires
transportation of the nonconforming or defective item(s), shipping costs from line item delivery point to contractor's plant
and return, shall be at the expense of the contractor. The following paragraphs identify the various areas and the
requisite actions.
a. Performance Requirements. The contractor shall promptly repair or replace such pans as are necessary to
correct defects as referenced herein, and the contractor shall bear the cost. Repair or replacement will be done only to
the level originally supplied under the contract.
b. Contractor Compliance. If the contractor fails to repair or replace such parts within 30 days promptly, the
contractor shall pay costs incurred by the Government in procuring such parts from another source and in accomplishing
the repair.
c. Authorized User Maintenance. If the Government determines that a defective or nonconforming warranted item
or component is within the maintenance capability of the user to repair or replace and does not require contractor repair
or replacement, then the Government shall be entitled, from the contractor, those actual costs incurred, including detail
parts, materials, and labor necessary to restore the item to an operational status.
d. Documentation of Warranty Repair or Replacement.
Completion of warranty repair or replacement by the
contractor will be documented in Warranty Status Report.
e. Shipping. When replacement requires transportation of defective item(s), shipping costs from delivery point to
contractor's plant and return shall be borne by the contractor.
f. Handling. Handling requirements for the Standard Integrated Command Post Shelter may be found in TM 10-
5411-222-14.
g. Packaging. When component items are shipped back to the contractor for warranty work, they shall be
packaged in such a manner as to prevent shipping damage. Proper containers and packaging materials shall be used.
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