TB 10-5411-222-24
m. Repair. To restore an item to serviceable condition without affecting the warranty.
n. Reparable.
An item that may be reconditioned or economically repaired for reuse when it becomes
unserviceable.
o. Secondary Damage. The damage suffered by an item because of the failure of another item within the same
configuration.
p. Serviceable. The condition of an item which may be new or used that meets all the requirements and performs
the functions for which it was originally intended.
q. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or service to or for a prime
contractor or another subcontractor.
r. Turnaround Time. That amount of time that is permitted for an item to be replaced/repaired by the
contractor/maintenance repair facility and returned to the user. The time is measured from the time the contractor/repair
facility receives the request.
s. Validation. The process by which the contractor will test/measure the WTB to assure its accuracy as it pertains
the warranty item(s).
t. Verification. The process of determining the accuracy and adequacy of the WTB provided by the contractor.
This process is performed by the Government/user.
u. WARCO. Warranty Control Offices established at the General Support/Director of Industrial Operations
Level, or equivalent, who serve as the intermediary between the troops owning the equipment and the local dealer,
contractor, or manufacturer. All warranty claim actions will be processed through the WARCO.
v. Warranty. A promise or statement of fact from a seller to a purchaser on the nature, usefulness, or condition of
the supplies or performance of services to be furnished. The main purposes of a warranty in a Government contract are
to outline the rights and obligations of the contractor and the Government for defective items or services. It also serves
to foster quality performance by the contractor but is not a substitute for an adequate quality assurance program.
w. Warranty Claim. Action started by the equipment user for authorized warranty repair, replacement, or
reimbursement made from the local dealer or manufacturer.
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