*TB 9-2300-295-15/9
DEPARTMENT OF THE ARMY TECHNICAL BULLETIN
WARRANTY PROCEDURES
NON-TACTICAL VEHICLES (NTV)
TACOM MANAGED EQUIPMENT
Headquarters, Department of the Army, Washington, DC
30 November, 1992
REPORTING ERRORS AND RECOMMENDING IMPROVEMENT
You can help improve this Technical Bulletin. If you know a way to make the information more
understandable, please let us know. Mail a letter or your DA Form 2028 (Recommended Changes to
Publications and Blank Forms) directly to: Commander, U.S. Army Tank-Automotive Command, ATTN:
AMSTA-MB, Warren, Ml 48397-5000. A reply will be sent to you.
1. General. This bulletin provides implementation
2. Explanation Of Terms.
instructions for the Warranty Procedures for Non-Tactical
a. Abuse. The improper use, maintenance, repair
Vehicles (NTV). It contains instructions for obtaining
or handling of warranted items that may cause the
services and/or supplies covered under warranty. This
warranty of those items to become void (for example, not
bulletin also describes methods of processing warranty
following service intervals, using the vehicle for other
claims. For additional warranty information on NTVs or
than what is intended).
any U.S. Army Tank-Automotive Command (TACOM)
b. Acceptance. The execution of the Acceptance
equipment contact your local Warranty Control Office/
Block and signing of the Materiel and Inspection
Officer (WARCO) or TACOM Logistics Assistance
Receiving Report, DD Form 250, by the authorized
Representative (LAR). If your WARCO or TACOM LAR
Government representative.
is not available or if additional information is required,
c. Acceptance Date.
The date an item of
contact TACOM. The number to call is DSN 786-7423,
equipment is accepted into the Army's inventory by the
COMMERCIAL (313) 574-7423. The caller should be
execution of the Acceptance block and signing of a DD
prepared to provide: (1) name, (2) DSN and commercial
Form 250 by an authorized representative of the
telephone numbers, (3) complete unit designation, (4)
Government.
identification of the vehicle to include serial number(s),
d. Contractor. The supplier of equipment who
(5) a brief description of the problem.
enters into a contract directly with the Government to
furnish supplies.
* This Technical Bulletin supersedes TB 9-2300-295-15/9, dated 29 June, 1981.
Approved for public release: distribution is unlimited
