TB 9-6115-643-24
(8)
If the claim is not valid, the ATCOM WARCO will be notified and disposition instructions requested.
(9)
Warranty Performance Reports will be prepared and submitted to ATCOM WARCO upon request by
the Contracting Officer or WARCO for as long as the warranty is in effect.
6.
Government Responsibilities/Identification.
The Government activity responsible for administrative
functions of the warranty program is the U.S. Army Aviation and Troop Command, 4300 Goodfellow Blvd., St. Louis,
MO 63120-1798. Point of contact is AMSAT-A-WC. Business hours are 0700 - 1600 hours (Central). Telephone
numbers are, Commercial (314) 263-3425, Autovon (DSN) 693-3425. The following paragraphs describe the
responsibilities of each Government activity.
a.
Government Maintenance. Failure to follow published maintenance procedures at the maintenance levels
specified in the appropriate technical manual could result in a warranty claim being declared invalid. The following
maintenance requirements must be performed:
(1)
Preventive Maintenance Checks and Services (PMCS). All PMCS requirements contained in the
Operator's Manual (TM 9-6115-643-10) and the Unit, Direct and General Support Maintenance
Manuals (TM 9-6115-643-24 and TM 9-2815-254-24).
(2)
Lubrication Order. All lubrication requirements are outlined in LO 9-6115-643-12.
(3)
Corrective maintenance for the equipment is given in TM 9-6115-643-24 and TM 9-2815-254-24 based
upon the approved Maintenance Allocation Chart (MAC). Any deviations from the normal
maintenance and repair procedures is not authorized.
b.
The owning unit is responsible for operating and maintaining the generator sets in accordance with the
technical manuals. All PMCS and lubrication order requirements must be met. In addition, all operating procedures will
be strictly followed while observing all warnings, cautions, and notes. Upon experiencing a warranty related failure, the
owning unit shall prepare the required documentation in accordance with paragraphs 4c(2) or 5e(2).
c.
Warranty Control Office Responsibilities.
The ATCOM WARCO, AMSAT-A-WC, will handle all warranty
claims generated by the field units with the exception of FMS customers. The WARCO will determine whether or not
each claim is a candidate for warranty consideration. The Government will initiate Warranty Claim Actions (WCA) for
warranty items and Quality Deficiency Reports (QDR) for systematic failures in accordance with DA PAM 738-750 and
this Technical Bulletin. The ATCOM WARCO will coordinate warranty claims with the ATCOM Contracting Officer as
appropriate. FMS customers will administer their own WCA and QDRs.
d.
Army Oil Analysis Program (AOAP).
There are no warranty components of the generator set enrolled
in the AOAP.
e.
Alteration/Modifications.
Alterations and modifications shall not be made unless expressly authorized or
directed by: Commander, U.S. Army Aviation and Troop Command, ATTN: AMSAT-A-TCB, 4300 Goodfellow Blvd., St.
Louis, MO 63120-1798. Telephone numbers: Commercial (314) 263-0579; Autovon (DSN) 693-0579.
7.
Design/Performance Specifications.
a.
Design and performance specifications for the generator set are contained in the Operator's Technical
Manual (TM 9-6115-643-10) and the Unit, Direct and General Support Maintenance Manuals (TM 9-6115-643-24 and TM
9-2815-254-24) which also contain maintenance procedures and authorized maintenance levels. Testing and measuring
methods designed to check generator set performance are contained in the maintenance manuals.
b.
The warranty label (Figure 1) is located at the front of the generator set. When generating a warranty claim,
information from the data plate must be used in completing the required DA Forms.
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