TB 9-6115-643-24
o.
Warranty Claim.
An action started by the Government for warranted items which have failed and the
claim is issued by U.S. Army Aviation and Troop Command (ATCOM) Warranty Control Office (WARCO) in conjunction
with the Contracting Officer.
p.
Warranty Control (WARCO).
An agency established at ATCOM to handle and process warranty
claims which originate by field users. All warranty claim actions will be processed through the U.S. Army Aviation and
Troop Support Command WARCO (AMSAT-A-WC).
q.
Warranty Start Date.
The date the warranty is effective.
r.
Warranty Technical Bulletin (WTB). A document that provides guidelines for warranty control officers and
user activities on how to manage and apply warranties in full.
3.
Coverage - Specific.
Table 1. Specific Coverages
Line
Model
Mfg.
Serial
Contract No./
Warranty Type/
Nomenclature
Item
Number
NSN
(CAGE)
Number
Prime Contractor
Coverage
Number
Part No.
Generator Set,
See
MEP-
36024
See
DAAK01-88-D-D082
Time36 Mos., or
804A
15 KW 50/60 HZ
Appx A
88-804
Appx A
Libby Corporation
1800 Oper Hrs
Generator Set,
See
MEP-
36024
See
DAAK01-88-D-D082
Time36 Mos., or
814A
15 KW 400 HZ
Appx A
88-814
Appx A
Libby Corporation
1800 Oper Hrs
Generator Set,
See
MEP-
30554
See
DAAK01-94-D-0036
Time36 Mos., or
804A
15 KW 50/60 HZ
Appx A
88-804
Appx A
Fermont Division
1800 Oper Hrs
Generator Set,
See
MEP-
30554
See
DAAK01-94-D-0036
Time36 Mos., or
814A
15 KW 400 HZ
Appx A
88-814
Appx A
Fermont Division
1800 Oper Hrs
4.
Contractor Responsibilities - Libby Corporation. The following paragraphs pertain to generator sets purchased
under contact DAAK01-88-D-D082. Refer to Appendix A for serial number effectively.
a.
The Prime Contractor (Libby) guarantees the supplies and parts at the time of acceptance or delivery
conform to the design and manufacturing requirements, are free from all defects in materials and workmanship, and
conform to all performance requirements delineated in the applicable specifications of the contract. This guarantee will
be for 1800 operating hours on each unit, or thirty-six (36) months, whichever occurs first, from the date that the unit has
been accepted by the Government as shown on the Material Inspection and Receiving Report (DD Form 250). The
guarantee shall include furnishing of new items to replace any that prove to be nonconforming and/or defective within the
warranty period. Such items shall be furnished without cost to the Government. When repair or replacement requires
transportation of the nonconforming or defective items, shipping cost from the line item delivery point to the Contractor's
plant and return shall be at the expense of the Contractor.
b.
The Contractor (Libby) will be allowed sixty (60) days from the receipt of the warranty claim form to process
and validate the ATCOM WARCO warranty claims. The WARCO will be notified in writing at the end of this 60 day
period of the recommended action.
c.
The following paragraphs describe the Prime Contractor's understanding of the warranty process and
responsibilities in handling a warranty claim.
(1)
Generator set fails. User completes DA Form 2402, Exchange Tag.
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