TB 5-2410-237-14
received from TACOM or the contractor.
the DOD supply system.
OPTION 2. Government labor and contractor provided
(4) Act as a laison between local dealers and
parts.
the Army only when instructed to do so from either
TACOM or Caterpillar, Peoria, IL.
OPTION 3. Contractor labor and parts provided from the
DOD supply system.
e. Army Oil Analysis Program (AOAP). The
OPTION 4. Contractor labor and contractor parts.
manufacturers lubrication and service intervals must be
followed. Only after the warranty has expired will AOAP
c. Specific procedures for each of the four options
apply to this equipment, unless oil sample results
are as follows:
indicate the oil and filter of an assembly should be
changed "PRIOR" to the manufacturer's service interval.
OPTION 1 through 4. The first five procedures apply to
Sampling intervals for AOAP will be published in TB 43-
all options.
0210.
(1) Owning Unit will determine if the
f. Alterations/Modifications.
Alterations and
modifications will not be applied unless authorized by
this TB.
TACOM.
(2) It
a
defect/failure
is
determined
7.
Warranty Data Plate.
warrantable by the Owning Unit they will submit a DA
Form 2407, 2407-1, or DA Form 5504, 5504-1 (for units
(1) All vehicles will have a warranty data
operating under SAMS). These forms are to be filled out
plate. The contractor is required to mount this data plate
in accordance with DA PAM 738-750 and submitted
within clear view of the operator.
through applicable channels to the supporting repair
facility.
(2) When the vehicle is received, the owning
unit should locate the warranty data plate and check the
(3) The Owning Unit will also tag any parts
warranty start date with the date shown on the
and/or pieces of parts removed as a result of the
applicable DD Form 250. If these dates differ, disregard
defect/failure. These items should be tagged with DA
the data plate. The date shown on the DD 250 is the
Form 2402 (IAW DA PAM 738-750) and retained for a
date to be used as a warranty start date.
period of 30 days from receipt of warranty claim
acknowledgement letter, or until disposition instructions
8. Nullification. Warranty provisions do not apply to
defects, failures or damage resulting from any of the
are
received
(whichever
occurs
first).
If
acknowledgements are not received within 30 days from
the date the warranty claim is submitted, contact your
9.
Claim Procedures.
local Warranty Control Office (WARCO). See appendix
J of DA PAM 738-750 for WARCO addresses.
a. When reporting warranty claims, use the
instructions outlined in this TB and DA PAM 738-750,
(4) The supporting repair facility will verify the
Functional Users Manual for the Army Maintenance
Management System (TAMMS). However, be advised
If the defect/failure is warrantable the supporting repair
that the contractor is not obligated to DA PAM 738-750.
facility will decide which repair option, listed in paragraph
The contractor is Caterpillar, Peoria, IL and not the local
dealers. The local dealers do not have to honor the
warranty for the D7G tractor, unless directed by
(5) For OCONUS warranty claims, Option 1
Caterpillar, Peoria, II. In the event there is a conflict
or 3 are the preferred procedures. The contractor is only
between this TB and other documents (other than the
responsible for shipment of parts and/or assemblies to
contract), this TB takes precedence.
the CONUS port of embarkation, not from the port of
debarkation, to the applicable OCONUS repair facility.
b. There are four options the Army has to choose
Options 2 or 4 can be used if they will expedite repair,
from to get warranty repairs accomplished and claims
but keep in mind the Government (TACOM) will bare
shipping cost for transporting an item from the port of
debarkation to the supporting repair facility.
c. The four options are as follows:
OPTION 1. Claim Procedures. (Government labor and
DOD supplies)
OPTION 1. Government labor and parts provided from
5