TB-11-7010-293-15-2
Government under production contract DAAB15-
d. Failed Item. A part, component, or end
99-D-0010, with a 5 year warranty which began
item that fails to perform its intended use.
in March 2000, the date of acceptance of the
computers by the government. Unless this
e. Help Desk. A Point of Contact at a
warranty is extended by the government, it shall
contractor and/or government location staffed by
remain in effect through March 2005. This
representatives with technical expertise to
contract was used to procure a quantity of 604
provide the soldier/operator with assistance in
Panasonic Laptop CF-71 computers, referred to
resolving hardware/ software problems.
as the AN/GYK-33B. The AN/GYK-33B
computer is used to run the Army Key
f. Repair. To restore an item to serviceable
Management System (AKMS) Army
condition without affecting the warranty.
Communications Engineering Software (ACES).
g. Reparable. An item that may be
a. Items Covered Under Warranty. Table 1
reconditioned or economically repaired for reuse
in this publication lists the two primary
when it becomes unserviceable.
components of the AN/GYK-33B, the laptop
computer, and the docking station. Table 2
h. Serviceable. The condition of an item
provides respective turnaround times for
which may be new or used that meets all the
warranty response. All components of the
requirements and performs the functions for
laptop are covered under the warranty of the
which it was originally intended.
laptop itself, and are therefore not separately
listed. The AN/GYK-33B Operator's and Unit
i. Turnaround time. That amount of time
Maintenance Manual, TM 11-7010-335-12, lists
that is permitted for an item to be
all of the components of the laptop computer.
replaced/repaired by the contractor/
maintenance repair facility and returned to the
b. Defects/Failures Covered.
user. The time is measured from the time the
Notwithstanding inspection and acceptance by
contractor/repair facility receives the request.
the Government of the supplies and equipment
furnished under the above contracts, or any
j. Warranty. A promise or statement of fact
provision of these contracts concerning the
from a seller to a purchaser on the nature,
conclusiveness thereof, the equipme nts are
usefulness, or condition of the supplies or
warranted for the period of time as indicated in
performance of services to be furnished. The
Tables 1 and 2.
main purpose of a warranty in a Government
contract is to outline the rights and obligations of
1) All supplies and equipment have been
the contractor and the Government for defective
designed and manufactured to conform to all
items and services. It also serves to foster
drawings, manufacturing standards or
quality performance by the contractor but is not
specifications delineated in the contract and that
a substitute for an adequate quality assurance
all spare parts will meet the requirements of their
program.
intended use and be interchangeable between
and among similar units manufactured under the
k. Warranty Claim. Action started by the
contract.
equipment user for authorized warranty repair,
replacement, or reimbursement made from the
2) All supplies and equipment designed
local dealer or manufacturer.
and produced by the manufacturers are free
from defects for the full- term of the warranty
l. Warranty Period. Time during which the
specified in Tables 1 and 2.
warranty is in effect. Normally measured as the
maximum number of years, months, days, miles,
3) All supplies and equipment
or hours used.
manufactured under the contract listed in Table
requirements specified in the contract and the
paragraphs provide information necessary to
statement of work and will continue to meet
identify the items covered by warranty and the
these requirements for the full period of the
terms of the coverage for the AN/GYK-33B
warranty specified.
ACES Warranty Program. All items listed in
these paragraphs have been furnished to the
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