TB-11-7010-293-15-2
Port III DAAB15-99-D-0010 (Panasonic, CF-71)
5 YEAR HOT SWAP warranty effective equipment delivery date
CONUS 2 Business days (includes all CONUS, Alaska, Hawaii)
OCONUS 2 Business days (Belgium, Germany, Italy, Japan, Korea, Netherlands,
Panama, Turkey, and United Kingdom).
REMOTE OCONUS mail in, 5 Business days from the date of receipt.
Port III DAAB15-99-D-0010 (Notebook, XIRCOM card)
5 YEAR HOT SWAP warranty effective equipment delivery date
CONUS Peace Time: On-site service, 2 Business days restore to service (M-F)*.
OCONUS**: On-site service, 2 Business days restore to service. **
*Calls placed before Noon Eastern Time will be next business day.
**OCONUS includes the following countries: Belgium, Germany, Italy, Japan,
Korea, Netherlands, Panama, Turkey, and United Kingdom.
OCONUS REMOTE (Rest of the world); Mail-in to GTSI depot (Korea or Germany).
5 Business days repair and return to user after receipt at depot, GTSI will bear all
shipping costs.
CONUS/OCONUS: Telephonic Technical Support available 24/7 Toll-Free.
OCONUS WAR-TIME: Negotiable based on the Operational Command needs.
OCONUS WAR-TIME OPTIONS A or B:
A: GTSI will ship spares on site and the repair is made by Army technicians. GTSI
is currently supporting Bosnia and Kosovo with this option.
B: Tobyhanna Army Depot's technicians providing support out of Korea or Germany.
For Warranty Support, call GTSI at the following telephone numbers available 24/7
toll-free:
CONUS 1-800-333-4874
GERMANY 0130818521
ITALY 167-87-7107
JAPAN 03-111-4001
KOREA 00798113360821
7
