TB 9-2300-358-24
1. GENERAL
a. Warranty Type. This TB covers the Material and Workmanship warranty and the Design/Manufactur-
ing/Conformance warranty for M939A2 supplies.
b. Limitations. This TB does not exclude or deviate from requirements or agreements in Contract
DAAE07-86-C-J111 and its modifications. Where conflict between information contained in this TB and
the contract exists, the terms of Contract DAAE07-86-C-J111 will apply.
c. Purpose. Warranty Technical Bulletin, TB 9-2320-358-24P provides guidelines for warranty control
officers and user activities on how and when to file a warranty claim. This document describes procedures
which implement the warranty agreement contained in Contract DAAE07-86-C-J111 between the US Army
Tank-Automotive Command, hereafter referred to as "TACOM", and BMY, Division of HARSCO Corpora-
tion, hereafter referred to as the "Contractor".
2. EXPLANATION OF TERMS.
a. Abuse. Improper use, repair or operation of warranted supplies such that any warranty claim may
become an invalid claim.
b. Acceptance date. The date an item of equipment is accepted into the Army's inventory by the execution
of the acceptance block and signing of a DD Form 250 or approved acceptance document, by an
authorized representative of the government.
c. Alterations/Modifications. Any alteration after production such as retrofit, conversion, remanufacture,
design change, engineering change and the like.
d. Correction. The elimination of a defect in warranted supplies.
e. Defect. Any condition or characteristic in any supplies or services furnished by the contractor under
the contract that is not in compliance with the requirements of the contract.
f. Failed Item. A part, component, or end item that fails to perform its intended use.
g. Invalid claim. Any warranty claim for supplies returned for repair that are found to be serviceable, or
for improperly repaired supplies, or for improperly maintained supplies, or for any other condition in
conflict with this warranty is an invalid claim.
h. Prime contractor/contractor. A party that enters into an agreement directly with the United States to
furnish part or all of a weapon system.
i. Repair. To restore an item to serviceable condition without affecting the warranty.
j. Serviceable. The condition of an item which may be new or repaired that meets all the requirements
and performs the functions for which it was originally intended.
k. Subcontractor. Any supplier, distributor, vendor or firm that furnishes supplies or service to or for a
prime contractor/contractor or another subcontractor.
l. Supplies. Means any or all of the seventeen items identified in Table 1.
m. WARCO. Warranty control offices established at the Intermediate General Support/Director of
Industrial Operations Level or equivalent who serve as the intermediary between the troops owning the
equipment and the local dealer, contractor or manufacturer. All warranty claim actions will be processed
through the WARCO.
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