(3) OCONUS - Units should process warranty claims through support maintenance channelstoa single
point of contact established within the Theater subordinate command(s) exercising management
control of General Support maintenance.
(1) Written notification (through the WARCO/Contracting Officer) to the contractor will be submitted to
the contractor within 60 days after discovery of the defect.
(2) Prior to the expiration of the warranty period, TACOM will notify the contractor of any outstanding
(3) Notification must be submitted on a completed DA Form 2407 (refer to Appendix A) or appropriate
(4) Notification must be submitted, through the WARCO, to: Commander U.S. Army Tank-Automotive
Command Attn: AMSTA-MMAP Warren, Michigan 48397-5000 (AUTOVON 786-7430 (313) 574-7430)
d. The user must retain all defective supplies for thirty (30) days, wherever located, after notification for
contractor inspection. If instructions are not received within thirty days, the user may dispose of the
e. Any repair labor cost and repair parts cost combined, that does not exceed fifty (50) dollars, shall not
6. GOVERNMENT MAINTENANCE.
a. Normal care and servicing is required to keep the warranty in effect. The preventive maintenance
checks and services (PMCS) (refer to TM 9-2320-272-10, TM 9-2320-272-20-1 and TM 9-2320-358-24&P)
must be performed and documented.
b. The user may disassemble the vehicle, remove defective supplies, install new replacement supplies
from Government stock, and reassemble the vehicle at the discretion of the user, provided that such
disassembly and removal does not destroy evidence of the suspected defect nor make it impossible to
determine the cause of the suspected defect. If deadlining of the vehicle is not possible to save evidence
of a defect in supplies, the user may, at discretion of local commanders, waive the warranty with regard
to the defective item and return the vehicle to service without voiding the vehicle warranty.
c. All user maintenance will be performed in accordance with TM 9-2320-358-24&P, TM 9-2320-272-20-2
Maintenance Allocation Chart, and LO 9-2350-272-12.
7. OWNING UNIT RESPONSIBILITIES. Refer
to paragraphs 6 and
8. WARRANTY CONTROL OFFICE RESPONSIBILITIES. The responsibilities of the WARCO are to serve
as the intermediary between the Owning Unit and the Contracting Officer/Contractor, manufacturer or local
dealer. All claims will be processed through the WARCO to the Contracting Officer. Any independent action
initiated directly between the Owning Unit and the Contractor, manufacturer or local dealer without the
authority of the Contracting Officer will beat the risk of the Owning Unit to satisfy liabilities incurred.
9. ARMY OIL ANALYSIS PROGRAM (AOAP). The engine and transmission are enrolled in the AOAP. Refer
to Table 1 for identification and LO 9-2320-272-12 for proper change intervals.
10. NULLIFICATION. The warranty claim is nullified with respect to items or vehicles if the item or vehicles
are abused, improperly operated, or subject to unauthorized or improper maintenance or repair (refer to para
6). These warranties will not be voided by any Government performed repair, accomplished in accordance
with standard Military Service maintenance procedures, of any item, or component, covered by these