TB 9-2320-360-14
r. Warranty. A written agreement between a
e. Correction. The elimination of a defect.
contractor and the Government which outlines the
f. Defect. Any condition or characterostic in any
rights and obligations of both parties for defective
supplies or services furnished by the contractor under
supplies.
the contract that is not in compliance with
s. Warranty Claim. Action started by the
requirements of the contract.
equipment user for warranty repair or reimbursement.
g. Extended Warranty. Warranty that is
t. Warranty Expiration Date. The date the
provided for assemblies/parts beyond the standard 12
warranty is no longer valid. This date will be twelve
months.
(12) months plus up to four (4) months authorized
h. Failed Item. A part, component, or end item
storage from the Government acceptance date (DD
that fails to perform its intended use.
Form 250, Block 21A).
i. False Return. The return of suspected
u. Warranty Period. Twelve (12) months from
defective warranty items to the manufacturer that are
signature date on DD Form 250.
eventually determined to be serviceable.
v. Warranty Start Date. The date the warranty
Manufacturer's Recall
j.
is put into effect. Refer to warranty data plate on the
inside driver's door panel.
(1) Safety Recall. An item is recalled to
repair or replace a defective part or assembly which
may affect safety.
a. This bulletin applies to the Truck, Tractor,
(2) Safety Recall. An item is recalled to
Heavy Equipment Transporter (HET) (NSN
repair or replace a defective part or assembly which
232001 31 89902). The item is manufactured by
does not affect the safe use of this item.
Oshkosh Truck Corporation under contract
DAAE07-90-C-0204.
k. Owning Unit. The Army unit authorized to
operate, maintain, and use the equipment.
b. Inquiries to Oshkosh Truck Corporation can
l. Reimbursement. A written provision in this
be made by calling their service administrator at (41 4)
235-9151, extension 2681, or FAX to (41 4)
warranty in which the Using/Support Unit may make
2339607.
the necessary repairs, with or without prior approval
from the contractor, and the Government will be
c. Oshkosh warrants the supplies are free from
reimbursed for the repair parts and labor costs.
defects in design, material, and workmanship for a
m. Repair. A maintenance action required to
period of 12 months from date of acceptance as
shown on the vehicle warranty data plate in the cab.
restore an item to serviceable condition without
This warranty includes labor and materials to correct
affecting the warranty.
all defects in design, material, and workmanship.
n. Serviceable. The condition of an item which
d. This 12-month warranty is extended up to
may be new or used that meets all the requirements
four (4) months from date of acceptance if the vehicle
and performs the functions for which it was originally
is put into Government storage before use. In this
intended.
case, the warranty starts when the vehicle is either
o. Support Repair Facility. The repair activity
taken out of storage or until four (4) months from the
authorized to accomplish warrantable repairs at the
warranty start date shown on the warranty data plate,
appropriate level of maintenance identified in the
whichever occurs first.
Maintenance Allocation Chart (MAC).
e. In addition to the 12- month warranty, the HET
p. Supplies. All spares required to maintain
Tractor shall be warranted for a total service life of 10
and repair the vehicle.
years, including extended periods in a corrosion
q. Warranty Control Office (WARCO). Serves
hazard environment. During this 10 year service life,
there shall be no damage caused by corrosion
as the intermediary between the troops owning the
requiring repair or replacement of parts. No actions
equipment and the local dealer, contractor, or
manufacturer. All warranty claim actions will be
beyond normal washing or replacement of
accident-damaged paint shall be necessary to
processed through the WARCO.
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